As part of the Amazon Global Finance Operations Services team, you will support the growth of Amazon FinOps. The candidate will work directly with vendors, offshore partners, vendor managers, and internal stakeholders to coordinate on-time and accurate payment of invoices. The candidate will participate in dive deep investigations into vendor payment data, drive process improvements, standardize processes, and eliminate root-cause defects within existing systems. The candidate must possess a strong passion for accountability, setting high standards, raising the bar, and driving results through constant focus on improving existing and future state operations, systems, and processes. They will be able to learn quickly and be willing to experiment with new ideas. This role is based in our new headquarters in Northern Virginia, where Amazon will invest $2.5 billion dollars, occupy 4 million square feet of energy efficient office space, and create at least 25,000 new full-time jobs. This role will support teams across multiple time zones, specifically PST business By working together on behalf of our customers, we are building the future one innovative product, service, and idea at a time. Are you ready to embrace the challenge? Come build the future with us. Key job responsibilities • Understand and execute procure-to-pay processes. Especially, payment processing • Recognize escalation trends and identify underlying defects and root causes. • Partner with and influence upstream and downstream teams. • Leverage data from numerous databases and internal tools (using Excel, SQL, or other data management systems) to perform reporting and analysis. • Create and maintain standard operating procedures (SOPs) and Amazon specific operational documents. • Report key metrics on daily, weekly, and monthly basis. • Escalate to leadership key issues that require investigation and immediate resolution. • Execute continuous process improvements and lead key projects. • Manage highly ambiguous situations and communicate effectively with multiple stakeholders.