Role: Regional Digital Project Manager

Location: Singapore

About the role:

Join our dynamic team as a Regional Digital Project Manager, where you'll be integral to delivering website, email and push content across multiple languages for our largest fashion client, based in APAC.

As Regional Digital Project Manager, you’ll be accountable & responsible for all the regional client communication for content delivery. You will liaise with the client’s team to accurately forecast, produce, and deliver the content across multiple channels (AEM, Push, Email) as per the defined SLA.

You’ll be responsible for leading the region to manage & deliver campaigns along with the Web Content Manager and off-site Digital Project Manager. You’ll act as a Primary Contact for all the regional clients to set up regional processes and improvements in AEM work-stream. Excellent communication and attention to detail is required to deliver to the highest standards.

This role is right for you if you’re someone who thrives on shared successes, especially as part of a team that’s making waves with innovative processes & high-volume delivery. Unexpected turns energise you, and you take challenges head-on, inspiring your entire team to find solutions and stay the course. Your positive spirit keeps your sleeves rolled up, always ready to seize every opportunity.

You’ll be the kind of person who is driven by managing large volume campaigns curating timelines and motivating your team ensure high quality delivered with maximum efficiency. You’ll be confident with clients and can think on your feet. You relish in adding value throughout the end-to-end process, adding your unique touch at every turn.

Ideally, you’ll have experience in large-scale accounts in FMCG industries, such as Beauty or Fashion and experience across multiple channels.

You’ll already be a Digital Project Manager, looking for bigger challenges on a larger account where you can hone your existing skills on optimising processes and workflows in a fast pace environment, as well as cultivating new ones.

What you will be doing:

• Serving as the primary point of contact and digital expert for clients throughout the lifecycle of a digital project is a key responsibility.
• Responsible for managing digital projects across the AEM workstream; from initial briefing to final delivery.
• Effectively managing the team to successfully deliver email marketing and website content deliverables.
• Developing and nurturing strong client relationships through transparent communication and the establishment of trust is paramount.
• Follow and implement best practice production processes established within OLIVER, fostering collaboration with the client on-site to optimize operational efficiency.
• Efficient planning and scheduling of projects are essential to ensure optimal resource utilization.
• Regular communication of project status, both internally and externally, in accordance with agreed-upon account processes.
• Produce estimates and timelines and measure progress of projects against those throughout the workflow.
• Be able to verify the qualitative and quantitative output of a project against the project objectives.
• Proactively identifying and addressing potential issues at the onset of a project, while also managing and mitigating project risks, are critical functions.
• Support the business to develop technical excellence by suggesting improvements to bring efficiency in the way or working and processes.
• Fostering a collaborative and motivational environment to ensure team members remain focused on delivering high-quality work and feel supported is essential.
• Ensure administration tasks are maintained to the same high standard as the rest of your work.
• Ensuring accurate timekeeping and project status updates for both oneself and the team within MPC to facilitate data reporting for the client & Account Lead.

What you need to be great in this role:

• Excellent communication & Attention to detail
• 5+ years' experience managing digital projects from initial briefing to delivery.
• Good understanding and working knowledge of AEM or similar enterprise level CMS.
• Competent user of Microsoft Office software, including Word, Excel, PowerPoint
• Experience in Site Content Publishing and Creation is a plus
• Hands-on experience working on PM tools like JIRA, Trello, etc
• Good understanding of project finances – estimating, timings, costs and invoicing.
• Passion for and inquisitive about AI and new technologies
• Understanding and knowledge of AI tools is beneficial, but ability to learn and digest benefits and features of AI tools is critical

Req ID: 18952

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