Position Summary

General Atlantic is actively seeking a highly skilled Receptionist that will collaborate and partner with our current Receptionist team who actively maintain a consistent and seamless service for all General Atlantic guests in our New York City office. This will be a temporary to permanent position.

Responsibilities

• Answer telephone calls and directs callers to appropriate department/associates
• Coordinate conference room reservations for multiple front of house meeting rooms. Proactively review meeting calendars to address conflicts
• Order catering and assist with the set up and removal of food & beverages as needed
• Monitor and reset all meeting rooms to ensure they are prepared for back-to-back meetings
• Initiate audio visual meetings. Dial in Zoom meetings as needed
• Meet and greet guests providing excellent hospitality and addressing their needs
• Reserve guest offices for visiting employees from other General Atlantic offices
• Respond to member/guest suggestions, concerns, and complaints in a timely and professional manner, escalate to management as needed
• Hours will be from 8:00 – 5:00 pm Monday through Friday in office; flexibility for overtime as needed

Qualifications

• 3+ years of reception experience
• Excellent communication skills, written and oral, able to articulate and communicate with customers and management and staff
• Comfortable working in Outlook, Excel, Box, and Zoom systems
• Highly analytical coupled with strong intuition; able to think and react quickly
• Strong project management skills – time management, pattern recognition, prioritization and strong judgement are critical; ability to work well under pressure without compromising quality
• Strong attention to detail, exceptional follow through and consistently delivers results
• Ability to work independently and proactively in a high performing global organization. Highly collaborative and capable of working effectively cross functionally.
• Demonstrated maturity and professional presence, comfortable interacting with senior executives
• Excellent communication skills, both verbal and written
• Highly motivated, inquisitive, and positive can-do attitude

GA Value

• Competitive compensation
• Comprehensive health, dental, and vision insurance plans
• Retirement savings plan with employer matching
• Professional development opportunities and ongoing training
• Collaborative and inclusive work culture with opportunities for advancement

General Atlantic offers a robust reward program to all employees that will support you and your family, maintaining fulfilling, secure and healthy lives now and into the future, which includes but is not limited to medical insurance, retirement savings contributions, mental and physical health resources and an equal pay program that allows you to earn an annual base salary of $60,000-90,000 of which the exact amount offered will be driven by the degree to which you meet role requirements, additional special skills and experience. Additional reward programs, such as annual discretionary bonuses and long-term incentive programs, are available for eligible employees and are offered as recognition for performance and one’s contributions towards the organization’s success.