Location: 📍 3001 Grant Avenue, Philadelphia, PA 19114

Work Schedule:

• Monday - Friday 9am-6pm
• 1 late night a week and alternating Saturdays

Compensation: $24 - $28 per hour, based on experience, qualifications, and other relevant factors.

We are seeking a detail-oriented, student-focused Financial Aid Officer to join our team. This role is ideal for someone passionate about helping students access financial resources and guiding them through the financial aid process with accuracy, professionalism, and care.

As a Financial Aid Officer, you will support students by processing financial aid documentation, ensuring compliance with federal and institutional regulations, and providing exceptional service throughout the funding process. This position requires strong organizational skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment while maintaining a student-centered approach.

Key Duties • Process financial aid documentation including FAFSA applications, VA Education Benefits, Military Tuition Assistance, scholarships, and loan documentation • Monitor FAFSA submissions, ISIR receipt, verification requirements, and student eligibility for aid disbursement • Track Master Promissory Notes (MPNs) and conduct entrance and exit loan counseling sessions • Maintain accurate student records while ensuring compliance with federal, state, and institutional financial aid regulations • Review incomplete files and follow up with students regarding required documentation • Monitor student accounts to ensure proper financial aid packaging and timely funding disbursement • Meet with incoming students to explain financial aid options, required documentation, and available resources • Provide ongoing support to students regarding financial aid questions and refer students to appropriate departments when needed • Assist with additional projects and responsibilities as assigned by campus leadership

Qualifications

Education: High School Diploma or GED required College coursework in accounting, finance, or a related field preferred

Experience: Financial aid experience required Proprietary school financial aid experience preferred

Skill Set: • Strong computer skills, including proficiency in Microsoft Word, Excel, and Outlook • Ability to quickly learn and adapt to new financial aid systems and software • Exceptional organizational skills with strong attention to detail and accurate record-keeping abilities • Outstanding interpersonal and communication skills with a student-focused mindset • Ability to work collaboratively in a team-oriented environment with diverse student populations • Strong customer service skills with the ability to provide timely and informative student support • Must not be in default on federal student loans

What We Offer • 401(k) and Matching: Secure your future with our competitive retirement savings plan • Comprehensive Health Coverage: Enjoy Health, Dental, and Vision insurance to keep you and your family healthy • Life Insurance: Peace of mind with life insurance options • Parental Leave: Support for new parents during important life transitions • Paid Time Off: Recharge with paid time off to promote work-life balance • Employee Assistance Program: Access to resources for personal and professional support • Tuition Reimbursement: Invest in your future with financial support for further education

We are committed to providing a rewarding compensation package that supports both your professional growth and personal well-being.