About the Team

DoorDash’s Global Governance, Risk and Compliance (GRC) team helps the business scale securely through practical risk-based decisions, reliable controls and clear accountability. Our third-party risk program protects the systems and data behind our marketplace across DoorDash, Wolt, and Deliveroo.

About the Role

We’re looking for a Third-Party Risk Management (TPRM) Manager to lead a technically rigorous global program and shape its AI-native future. You will own the vendor security risk lifecycle, lead complex assessments of integrations with our most critical systems and data, and develop a team that makes clear, evidence-based risk decisions. You will also set the vision and build practical agentic workflows that improve how we gather evidence, assess risk, and follow through on remediation.

Reporting to the Global Head of GRC, you will serve as their US-based deputy and provide GRC leadership and escalation coverage during US business hours. You will directly manage TPRM analysts together with other US-based GRC team members assigned to your organization.

This role combines hands-on technical judgment, program ownership and people leadership. You will be based in the United States, preferably within the Eastern or Central timezones, with core working hours aligned to US business needs and clear handoffs with global colleagues.

What you will do

• Run the day-to-day TPRM program operations from vendor discovery and risk tiering through due diligence, onboarding, continuous monitoring, remediation and exit. Maintain a reliable vendor inventory, policies, assessment standards, and service levels across DoorDash, Wolt, and Deliveroo, covering cloud, SaaS, business process outsourcing (BPO), and other critical suppliers.
• Lead assessments of vendors connected to crown jewel systems, including identity platforms, production cloud, source code and CI/CD, and sensitive-data platforms. Examine architecture, data flows, permissions, and control evidence. Use structured threat modeling to identify realistic compromise paths and define testable requirements for access, isolation, secrets, encryption, logging and revocation.
• Turn findings into accountable risk decisions. Agree mitigation plans and security contract terms with vendors, Legal, Privacy, Procurement, and system owners. Verify remediation, document residual risk acceptance with accountable business owners and review dates, and confirm access removal and data handling at termination. Address critical supplier dependencies, concentration risk, recovery capabilities, and exit readiness.
• Set the vision for an AI-native TPRM function. Build a prioritized roadmap for applying AI and automation across the vendor lifecycle, with clear outcomes, dependencies, and ownership. Evaluate what to configure, buy, or build, and align delivery with Security Engineering, IT, and platform owners.
• Build and pilot agentic workflows with the team to gather and reconcile evidence, identify control gaps, draft assessments, and coordinate follow-up. Scale the use cases that demonstrate better quality, coverage or turnaround. Use approved tools, APIs, and engineering partnerships, with evidence traceability, evaluations, data protection, appropriate access controls and human approval for consequential actions.
• Own the TPRM framework for third-party AI and agentic services. Assess model and data providers, connectors, tool permissions, training-data use, retention, subprocessors, prompt injection, and data exfiltration. Set onboarding and monitoring requirements that respond to material changes in models, integrations, and vendor practices.
• Hire, coach, and directly manage TPRM professionals and other US-based GRC direct reports. Own goals, workload, performance reviews, career development, and succession planning. Raise the team’s technical assessment and automation skills, working with functional leads to align priorities across GRC disciplines.
• Provide US-hours GRC coverage and escalation support in partnership with the Global Head of GRC. Lead stakeholder discussions, resolve operational escalations, and coordinate GRC input to vendor incidents, audits, and urgent business decisions. Exercise agreed delegated authority, route risk acceptance to accountable owners, and maintain clear decisions and handoffs with global leadership.
• Make risk and program performance visible to leadership and auditors. Report critical-system exposure, overdue remediation, exception aging, assessment quality, and review turnaround. Measure how AI and automation improve coverage or reduce effort, and translate material risks into business impact to guide priorities and investment.

What you bring

• 6+ years of progressive experience in technical third-party risk, security risk, or security engineering, including substantial hands-on experience leading complex vendor assessments and ownership of a TPRM program. A track record of improving risk practices in a technology environment.
• Experience leading distributed teams and coordinating delivery across different GRC specialties.
• Deep experience assessing enterprise integrations and their failure modes. You can examine SAML/OIDC federation, OAuth scopes and tokens, SCIM provisioning, APIs, service accounts, cloud IAM, network boundaries, and data flows, then turn findings into practical integration requirements and verified remediation.
• Strong assurance and control-testing skills. You can evaluate SOC 2 Type II scope, exceptions, subservice organizations, and customer responsibilities; interpret penetration tests and ISO 27001 or PCI DSS evidence where relevant; and validate whether the evidence covers the service, integration, and data use being proposed.
• An AI-native working approach: you actively use AI to improve your work and have built or piloted AI-assisted workflows. You can articulate a vision for agentic TPRM, identify useful applications, and explain how you evaluate outputs, handle failures, and protect sensitive information.
• Experience implementing or improving TPRM/GRC platforms and workflow automation, with practical knowledge of APIs and integration patterns. You can define requirements, work with structured data, and partner with engineers on delivery. Python, SQL, low-code orchestration, and production-scale agentic experience are advantages.
• Hands-on knowledge of cloud and SaaS security, privileged supplier or BPO access, data protection, incident response, and recovery. You can apply security frameworks and threat modeling to a vendor’s actual deployment and assess AI-specific risks such as data use, tool permissions, and prompt injection.
• Sound judgment and executive communication, with experience representing a security or GRC leader, making decisions within delegated authority, and resolving difficult risk tradeoffs. You can earn credibility with engineers, Legal, Procurement, and business leaders while managing urgent US-hours escalations.