The Opportunity:We are looking for a results driven leader to manage and grow our US Sales Development team and help us expand our business in the region. Reporting to the Director of NORAM Sales Development, you will be an important contributor to our regional leadership team, driving recruiting, pipeline generation strategy, and proactive coaching and development for our SDRs.

The Sales Development Manager holds ultimate responsibility for the team's pipeline success and team culture. As such, this leader should be experienced in partnering effectively with cross-functional leaders across the GTM organization, from Sales and Marketing to Operations and Enablement.

We need someone who is confident and decisive but also humble, empathetic and open-minded. While there is a massive opportunity for Grafana Labs in the NORAM region, there are also problems to solve and building to be done. We need someone who enjoys a fast-paced environment but who prioritizes intentionality and quality, and who sees these challenges as opportunities.

What You’ll Be Doing:

• This is a 1st line management role, where you’ll develop and mentor a team of SDRs,including responsibility for performance management, recruitment, and training
• Help execute on the strategy to ensure the success of our open source users and pipeline generation.
• Work cross-functionally with Sales, Marketing, Operations, Enablement, and Recruiting
• Take an analytical and data-driven approach to your business with strong instincts, decisiveness to influence change and drive improved productivity.
• Drive an inclusive, collaborative environment, where there is constant learning and growth.

What Makes You a Great Fit:

• 3years of first-line management and/or experience in sales, sales development, operations, or enablement.
• Consistent track record of leading teams to exceed targets within a fast-paced and technical client acquisition driven business.
• Ability to operate in an entrepreneurial, remote environment
• Growth mindset, leading by example & proactively bringing solutions to challenges you identify, backed by data.
• Experience with Salesforce, prospecting tools, MEDDPICC, value based selling (Force Management).
• The Grafana SDR function is building an AI-native workflow layer: account research, persona research, list building, and personalized outbound, systematized from the output of our best SDRs. Be a practitioner voice in that build, shaping the workflows, and holding the standard across EMEA and APAC alongside regional peers.
• Located in the United States.

Compensation & Rewards:

In the United States, the OTE (On-Target Earnings) compensation range for this role is $138,000 - $159,200. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes and RSUs help us stay aligned and invested as we scale globally. Other benefits included in the US are listed here.