Workplace Services Assistant (Robinson Twp)
Blink Health
Pittsburgh
About BlinkRx:
BlinkRx is rebuilding how Americans access life-changing medicines. Today, only one in five prescriptions for new branded therapies are ever filled. The problem isn't the medicine. It's insurance barriers, affordability challenges, fragmented pharmacy experiences, and inadequate support that keep patients from starting and staying on treatment. Our mission is to change that.
We built RxOS, the first AI-powered prescription operating system. RxOS connects the largest network of doctors, patients, pharmacies, payers, and pharmaceutical manufacturers, intelligently orchestrating every step to guarantee a seamless prescription journey for every script.
Our teams solve complex, high-stakes problems at the intersection of artificial intelligence, healthcare operations, logistics, payments, and regulation. The impact is transformative: BlinkRx more than doubles the rate at which patients take their medications and lowers their out-of-pocket expenses by hundreds of dollars every month.
BlinkRx created and leads a rapidly growing $80+ billion category, with exceptional momentum:
Built for scale: Over the past decade, we have invested nearly $1 billion in building the technology and operational platform required to serve patients at scale.
Proven growth and economics: We have grown 100% annually for the past five years, are profitable, and support more than 60 pharmaceutical brands.
Trusted with category-defining programs: Our technology powers a leading pharmaceutical manufacturer’s direct-to-patient platform for its GLP-1 portfolio, providing the infrastructure to expand patient access as demand for these therapies grows.
We are a dynamic team of technologists and industry experts seeking to build a generational company that delivers a genuine step change in American health.
Who You Are:The Workplace Services team, which is part of the People and Culture team, is dedicated to delivering a top-notch employee experience for Blink. A successful Workplace Services Assistant is an organized, friendly, and detail-oriented professional with exceptional communication and customer service skills. You will feel at ease interacting with employees at all levels and will carry out administrative tasks accurately and efficiently. In this role, you will contribute to creating a positive and engaging office environment, fostering a sense of community and collaboration among team members. You will play a vital role in enhancing the employee experience at our Robinson Township office and across Blink.
What You’ll Do:
- Perform administrative tasks such as creating mailing labels, fulfilling office supply requests, and coordinating simple maintenance requests with building management.
- Oversee the reception area for employees, candidates, and visitors.
- Manage office supply inventory, including stationery, snacks, and coffee.
- Set up workstations for new hires and conduct office tours.
- Assist with desk relocations.
- Handle all incoming and outgoing mail and deliveries.
- Support the organization of in-office meetings and planning sessions.
- Plan and execute small in-office celebrations to foster a positive work environment.
- Identify opportunities for process improvements and better office management.
- Cultivate trust and encourage teamwork within the organization
Desired Qualities and Experience:
- Experience in office administration/manager or a related role (1-3 years preferred).
- Excellent customer service skills for interacting with employees, candidates, and visitors.
- Strong organizational and multitasking skills to handle various administrative tasks effectively.
- Ability to manage office supply inventory and fulfill requests efficiently.
- Proficiency in using G-Suite applications.
- Excellent verbal and written communication skills.
- Strong attention to detail and a proactive approach to problem-solving.
- Ability to plan and execute small events or celebrations in the office.
- Experience in coordinating meetings and managing logistics.
- Ability to work collaboratively and foster a positive team environment
- Ability to use a small ladder and navigate around our 25,000+ sq.ft office
- Capable of handling physical tasks, including the ability to lift and carry items up to 50 lbs.
Why Join Us: It is rare to have a company that both deeply impacts its customers and is able to provide its services across a massive population. At Blink, we have a huge impact on people when they are most vulnerable: at the intersection of their healthcare and finances. We are also the fastest growing healthcare company in the country and are driving that impact across millions of new patients every year. Our business model not only helps people, but drives economics that allow us to build a generational company. We are a relentlessly learning, constantly curious, and aggressively collaborative cross-functional team dedicated to inventing new ways to improve the lives of our customers. We are an equal opportunity employer and value diversity of all kinds. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Applicants who provide their phone number and consent to receive text messages may receive SMS or MMS updates from Blink Health regarding their application.
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