Learning Program Manager

At a glance: Fully remote · Must live in AL, CO, DC, FL, GA, IL, IN, LA, MA, MI, MN, NC, NJ, NY, OH, OR, PA, TN, TX, VA, WA, or WI · Pay: $60,000 to $65,000 based on experience · Full-time

The impact of this role

As technology advances and consumer needs change, the American Marketing Association provides marketers with resources and training to continually upskill in the latest trends and job capabilities. AMA’s Learning Program Manager will directly ensure AMA programming and content align with the AMA’s Competency Framework, educational best practices, and the evolving demands of the marketing industry and adult learners. Combining program management with educational insights, this role will develop relationships with individual thought leaders and strategic partners to maintain a roster of best-in-class speakers and trainers. This individual will successfully manage the programming and delivery of the AMA’s professional training products, including synchronous virtual workshops, asynchronous online courses, and training bundles, as well as continuously evaluate and improve the online learning experience of AMA members and customers.

What you'll do

Programming and Administration

• Build and manage a roster of marketing thought leaders, freelancers, and trainers to curate learning experiences for AMA’s community of marketing professionals at various stages in their career.
• Collaborate across internal teams and external stakeholders to manage scheduling, logistics, and content preparation for AMA’s paid training programs.
• Serve as production support by assisting instructors and AMA’s production team with web recording, online presentations, technical support, and moderation as needed.
• Manage the AMA’s LMS technologies to manage content with attention to accuracy and quality to ensure smooth delivery and access of learning products

Content Management and Instructional Design

• Provide instructional feedback to speakers and trainers to ensure content aligns with course learning objectives, adult learning principles, and instructional best practices
• Maintain and review course evaluations and continuous needs analysis to provide curriculum recommendations based on learner and instructor feedback, adult learning best practices, eLearning trends, and emerging customer needs.
• Manage video production to edit existing training materials into new formats such as on-demand courses and microlearning

What you bring

• Two to four years of experience in learning and development, speaker management, or a related field.
• Knowledge of adult learning theory
• High detail orientation and organization. You’ll be working with 15-20 trainings in various stages on a rolling basis.
• Experience building relationships and influencing stakeholders.
• Experience working within an LMS
• Experience with webinar moderation (we use Cvent and Zoom)
• Experience with video editing (we use Adobe Premiere Pro)

What you may also have

• Experience within a professional association
• Experience in Marketing (this is our audience!)
• Experience with Google Suite and Asana
• Experience with Salesforce

Why the AMA

The AMA is the essential community for marketers, from students to executives to academics. Through our five scholarly journals, conferences, PCM® certification, 70 regional chapters, and presence on 350 college campuses, we help the profession learn, grow, and make a lasting impact. The AMA Foundation (AMAF) strengthens and elevates the marketing profession by advancing knowledge, building a global community of marketing leaders, and supporting marketing initiatives that drive innovation and societal impact. Want to learn more about AMA? Check out our website.

What it's like here

• Fridays are ours. No internal meetings after 12 pm. Use that time to catch up, explore learning and development, or whatever you need to avoid the Sunday Scaries!
• Remote, but not alone. Teammates in 20+ states, annual team member summit in Chicago, monthly town halls, and lots of cross-team collaboration.
• Recognition is built in.Our Bucketlist rewards program enables gratitude in tangible form!
• We give time back to our communities. Six paid volunteer days a year. Our team members have volunteered at food banks, animal shelters, schools, and other local organizations that make a difference.

What we offer

• Time: Unlimited sick leave · 4 weeks of parental bonding/caregiver leave · 2 weeks of paid vacation · 13 paid holidays · 6 paid volunteer days · Flex Fridays
• Security: 403(b) with employer match and immediate vesting · Fully paid life insurance at 2x base salary · Fully paid short- and long-term disability
• Health: Choice of two medical plans (United Healthcare) and two dental plans (Guardian) · Vision plan (Guardian)
• Growth: Free AMA membership, professional development content, and the PCM® Marketing Manager certification exam

How we hire

1. Resume review by our recruiter and the hiring manager. A person reads your resume; AMA never uses AI to screen candidates.
2. One-way video interview (Spark Hire): Five questions, about 15-20 minutes, unlimited think time. We promise it isn't scary. We wrote the questions carefully because we want your answers to be just as thoughtful. Our recruiter is the face you’ll see asking the questions. No robots here.
3. 30-minute phone interview with a member of the People and Culture team.
4. Short assignment to present to the hiring manager in the virtual interview
5. Virtual interview with the hiring manager and the stakeholders you'll work with most.

We won’t leave you hanging. You will always hear from us within a week about the status of your application and status.

Eligibility

You must live in one of the states listed above. Must be authorized to work in the U.S. without employer sponsorship.

Equal opportunity

The American Marketing Association is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, reproductive health decisions, family responsibilities, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. AMA is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

#LI-REMOTE