Practice Implementation Coordinator

Department: Procurement

Reports To: Sr. Practice Implementation Manager

Location: Hybrid - Kent, WA Office or Remote (must be in-market)

POSITION SUMMARY

The Practice Implementation Coordinator will help ensure the successful migration and transformation from legacy veterinary software systems into the new ezyVet platform. This role ensures accurate data mapping, cleansing, validation, and seamless integration while minimizing disruption to clinic operations. The Practice Implementation Coordinator works closely with veterinary teams, IT staff, and software vendors to understand workflows and configure systems to meet business needs. Strong analytical skills, attention to detail, and knowledge of veterinary practice operations are essential to ensure data integrity and successful system adoption. Additionally, they often provide training and post-conversion support to ensure a smooth transition for end users.

WHAT YOU’LL DO

• Participate/lead conversion meetings with hospital teams
• Successful conversion of data and workflows from existing PIMS to ezyVet
• Travel to hospitals during their go-live week for training
• Support of hospital teams during the post go-live hyper care
• Assist in the set-up of ezyVet Central Structure system that will allow Lakefield to have consistent coding and service lists
• Assist in the on-going maintenance of ezyVet to ensure that it continues to support the on-going needs of the hospitals and Lakefield as a whole
• Assist with other functions of the Procurement team to support the Lakefield hospitals

This list is not intended to be all-inclusive and may be modified as business needs evolve.

WHAT WE’RE LOOKING FOR

Required:

• Minimum 3 years Hospital Administrator or Veterinary Technician experience
• Certified Veterinary Practice Manager or Certified Veterinary Technician certification is ideal
• 3+ years of experience working in a veterinary hospital
• Experience presenting to medium size groups in a professional environment
• Veterinary Practice Management experience; ezyVet experience preferred
• Office 365; Excel, Word experience

Preferred:

• Prior experience in practice management software transitions
• Prior experience with large software transitions

CORE COMPETENCIES

All Lakefield team members are expected to demonstrate:

• Strong communication skills (written and verbal)
• Collaboration across teams and functions
• Professional judgment and integrity
• Accountability and ownership of responsibilities
• Adaptability in a growing, evolving organization
• Alignment with Lakefield’s values

SUPERVISORY RESPONSIBILITIES

• This position does not have direct supervisory responsibilities

WORK ENVIRONMENT & PHYSICAL REQUIREMENTS

This position works primarily in an office or veterinary hospital environment. Physical requirements may include:

• Prolonged periods of sitting or standing
• Working at a computer
• Lifting up to 10 pounds
• Clinical exposure

TRAVEL REQUIREMENTS

Travel may be required up to 25% depending on business needs.

COMPENSATION & BENEFITS

The salary range for this position is $80,200 – $87,000 annually.

Final compensation will be determined based on experience, skills, qualifications, geographic location, and internal equity. This position may also be eligible to participate in Lakefield’s annual incentive bonus program, subject to eligibility and plan terms. Lakefield Veterinary Group offers a comprehensive benefits package that includes medical, dental, and vision coverage; 401(k) with company match; paid time off; paid holidays; and additional wellness and development benefits.

ABOUT LAKEFIELD VETERINARY GROUP

We believe exceptional veterinary care starts with exceptional people. We partner with hospitals across the country to preserve what makes each practice special - its people, culture, and connection to community - while providing the operational support, resources, and strategic leadership that allow teams to thrive. As we grow, we remain committed to creating an environment where team members feel respected, supported, and empowered to deliver outstanding care.

Our Values

Our culture is built on five core values that guide how we work:

• Respect
• Learning
• Do the right thing
• Wow service
• Fun

We expect all team members to actively demonstrate these values in their daily work and interactions.

Equal Employment Opportunity

Lakefield Veterinary Group is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all team members and applicants.