Your Role:

As a Product Manager - Accounts, you will be responsible for the strategy, roadmap, and execution of Alpaca's core account management and identity verification systems. You will be the voice of our partners, working to create a flexible and compliant global account infrastructure. This role is critical to enabling financial institutions around the world to seamlessly and securely onboard and manage their end-users. You will work closely with engineering, legal, compliance, and business development teams to navigate the complexities of different jurisdictions and deliver a world-class account experience.

Things You Get To Do:

• Define and own the product vision, strategy, and roadmap for Alpaca's account opening and identity verification services
• Manage the lifecycle of various account structures, including fully disclosed, omnibus, and omnibus with sub-accounting, to meet the diverse needs of our global B2B clients.
• Develop and enhance features such as the ability to open accounts for entities, create sub-accounts for distinct trading strategies, and manage multiple account types (e.g., self-directed, robo, retirement)
• Lead the strategy for KYC and identity verification, supporting various models from partner-led KYC to integrated solutions with third-party providers
• Collaborate with legal, compliance, and regional business teams to navigate the complexities of different jurisdictions, ensuring our account systems meet local licensing, data management, and financial requirements
• Author detailed product requirement documents (PRDs) and user stories to ensure clarity and alignment across all teams
• Work with go-to-market teams to enable adoption of new account features and onboarding flows
• Define and analyze key metrics such as onboarding success rates, account funding times, and KYC pass-through rates to measure success and identify areas for improvement

Who You Are (Must-Haves):

• At least 5 years of product management experience, with a focus on B2B, fintech, or complex platform products
• Experience with products related to user onboarding, identity verification (KYC/AML), or account management systems
• A strong understanding of the operational and regulatory complexities in financial services, especially concerning client onboarding and account lifecycle management
• Proven ability to understand complex technical and business requirements and work effectively with engineering, legal, and compliance teams
• Excellent communication and interpersonal skills, with a proven track record of leading cross-functional teams and influencing stakeholders
• Data-driven mindset with experience using analytics tools to track product performance and make informed decisions
• A genuine passion for financial markets and a strong desire to build products that empower developers and democratize access to financial services
• Experience working in an agile development environment

Who You Might Be (Nice-to-Haves):

• A background in engineering
• Direct experience working in the fintech or brokerage industry
• Experience working in a globally distributed, remote-first company
• Familiarity with different brokerage account structures (e.g., omnibus, fully disclosed)
• Experience with global identity verification providers and regulatory technology (RegTech)