About Remedy Edge Welcome to Remedy Edge. We activate potential, amplify with creativity, and accelerate outcomes. Remedy Edge brings strategic thinking and bold communications to healthcare — cutting through the noise to move people and change results. We don't do comfortable. We do cutting edge. Join us and GET THE EDGE. About The Role The Freelance Account Director leads client relationships and drives strategic direction for complex, multi-channel healthcare communication campaigns. They are also responsible for business growth, account profitability, and effectively managing teams to deliver compliant and impactful results.

Key responsibilities

Client Management:

• Acting as the lead contact for a medium portfolio of global clients and brands, ensuring relationships are strong, proactive, and solution focused.
• Applying strategic thinking to meet client objectives.
• Lead strategic workstreams including the preparation and facilitation of client workshops.
• Adapting communication style for different audiences internally and externally, including senior stakeholders.

Commercial:

• Understanding the commercial side of the agency to develop detailed and sizable omnichannel Statements of Work (SOWs).
• Managing a significant annual revenue target and supporting your team to deliver against your target each month and contributing to the agency’s annual profitability.
• Growing the value of your portfolio through organic opportunities including proactive and value-add services.
• Leading new business pitches working with the support of the agency team to drive agency growth in innovative areas.

Agency:

• Working autonomously with your client services team to deliver omnichannel global campaigns across multiple channels and touchpoints.
• Supporting Group Account Director / Chief Client Officer as required, particularly on new business opportunities and strategic initiatives.
• Providing both formal and informal mentoring to junior team members, fostering their growth and development.

About you:

You are an experienced account manager who’s worked across various brands in different industries at creative agencies. Additional experience that’s beneficial but not mandatory includes healthcare and digital– because that’s our day-to-day focus. Ultimately, we’re looking for someone to easily slot into the multicultural dynamics of an agency team made up of 20 different nationalities.

You will be passionate about health, strategy and creativity, and about the role that our work can play in promoting strong, well-informed decisions around health issues for all audiences. You enjoy working collaboratively and are able to speak from a strong basis of knowledge.

You are someone who thrives in a close team environment, working with and through others to solve business issues. Always seeking out solutions that work for all parties, you will use your experience and social understanding to influence both internally and externally. You’ll also be a firm believer in the importance of making work fun. It’s advertising, right? If we’re not having fun, we’re not doing it right.

Skills & Experience

• Creative agency experience
• Native-level of Spanish and/ or English or equivalent
• Passion for data driven insights and how they inform strategy and creative development
• Experience leading a team and managing clients
• Healthcare experience beneficial but not mandatory
• Evidence of working across or with other disciplines, notably digital, will be a distinct advantage