Why We Have This Role

How You’ll Find Success

• Data-oriented, with experience solving business problems using data tools and methodologies
• Innately curious with a drive to solve problems at their core, not just answer surface-level questions and apply band-aid fixes
• Able to collaborate with a variety of backgrounds across business and technical functions, both as partners and stakeholders
• Focused on results, even if that occasionally requires work outside traditional analyst job responsibilities
• Able to learn quickly and take initiative

How You’ll Grow

• Grow your data analysis, problem solving, and communication skills across while developing expertise in sales and go-to-market operations
• Learn how global sales, field services, and marketing teams operate, and improve the data/systems/insights that drive their growth
• Design processes and systems based on the insights you help uncover

Things You’ll Do

• Help the Field Services org operate more effectively by conducting quantitative research in key areas such as retention and churn analytics, product adoption analytics, forecasting, performance management, and territory design
• Innovate proactively with your unique mix of data and business knowledge
• Democratize insights by partnering with systems, operations, and analytics teams to design and build data delivery mechanisms (dashboards, automated reports, etc.)
• Ensure data quality with automated, documented, tested data pipelines built in Python and SQL
• Perform quantitative and qualitative analysis that leads to actionable insights, assisting stakeholders throughout the business on special projects and reports.
• Handle inbound requests from field teams for data analysis, data requests, and decision making support. Proactively work with internal stakeholders to prioritize needs and/or requests on a weekly basis.
• Transform complex data sets into actionable insights using analytical, visualization, and data tools such as Tableau, Excel, Python, R, MySQL, etc. Create queries, views, reports, and easy-to-consume dashboards/visualizations.
• Own end-to-end problem solving efforts from the discovery & exploration phase through to implementation.
• Own projects from start to finish with high quality and impact, acting as the “subject-matter-expert”, and collaborating with stakeholders to ensure the analytics are being used to drive business outcomes

What We’re Looking For On Your Resume

• 2-5 years conducting data analysis and proven track record of those insights driving business impact
• 2-5 years of designing and building dashboards used by large audiences for extended periods of time (Tableau preferred)
• Preferred experience building robust data pipelines in Python and SQL across various data warehousing technologies (Redshift/Snowflake preferred) and system APIs (Salesforce, Qualtrics, Tableau, etc.)
• Experience conducting innovative research in a business context
• Experience collaborating with systems and operations teams to fully operationalize insights and democratize data
• Experience working with a complex set of stakeholders, including executives, go-to-market field teams, and operations teams
• Degree or relevant experience with a quantitative or systems focus (e.g. Informations Systems, Computer Science, STEM, Business Analytics, Finance, Data Science

What You Should Know About This Team

Our Team’s Favorite Perks and Benefits

• Experience Bonus: A unique bonus given to each employee to have an experience they couldn’t have otherwise
• Wellness Reimbursement: This can be put toward wellness activities including gym memberships, spa massages, workout equipment, meditation apps, and more.
• Q Mentor Program: Looking to grow in your career? Get matched with a mentor inside Qualtrics to get meaningful coaching from someone outside your team.