The Lucid Service Technicians are the foundation of every Lucid service location, working alongside the best and advanced service teams in the EV industry. We are seeking technicians that approach their work with vigor and curiosity and focus on providing Lucid customers with an exceptional experience.

A career at Lucid means support to excel and reach your career goals. This involves access to training, including Lucid-developed curriculum, both online and instructor led. You can expect career check-in conversations with management and a supportive environment that encourages advancement. What you will also experience is a people-centered philosophy, where you would have eligibility for shares in the company and a clean, safe, state-of-the-art work environment.

The Sr. Service Technician position requires an experienced professional with a proven background in diagnosis, maintenance, and repair of Battery Electric Vehicles (BEVs). You will demonstrate your passion for sustainable transportation and creatively solve problems in a fast-paced environment.

Responsibilities:

• Confidently repair electro-mechanical issues and perform diagnostics

• Train and assist Associate Service Technicians and Service Technicians with HV systems, electrical vehicle powertrains, repair procedures, etc.

• Maintain a high knowledge level of high voltage, low voltage, and general electric vehicle systems

• Ability to problem-solve both Technical and Process-flow issues. SME (Subject Matter Expert) in at least 1-2 major repair categories

• Follow correct repair order documentation procedures, i.e. The Three C's

• Effectively work with the appropriate software suite to properly and completely document all customer vehicle interactions

• Effectively communicate and collaborate with other members of the service team (i.e., advisor, manager, etc.) as well as customers.

• Demonstrate attention to detail and passion for creating positive client experiences

• Ability to work remotely and support mobile service team as needed

• Other duties as assigned

Qualifications:

• 4+ years of experience as a Service Technician or Diagnosis Technician

• ASE Certifications (A4, A5, A6, A7, A8, L3, L4-ADAS) - (Required)

• Prior experience diagnosing and repairing High Voltage (HV) systems, Low Voltage (LV) systems, and Electric Vehicle powertrains

• Experience in luxury automobile repair environments

• Customer facing experience exhibiting excellent written and verbal communication skills

• Proficient in Microsoft Office as well as learn proprietary DMS software

• Ability to communicate effectively both verbally and written with Field Engineering Team pertaining vehicle preliminary diagnosis

• EPA 609 Certification

• Willingness to complete Lucid provided CPR training post hire

• Valid driver’s license with no suspensions within the past year. Drivers under 21 must have maintained a Driver’s License for a minimum of 3 years and successfully complete Lucid Training upon hire

Preferred Qualifications:

• ASE Certified Master Technician