Advertising Operations Associate

About dunnhumby

About the Role

What You'll Be Doing

• Execute campaign setup, targeting requests, audience creation and operational workflows in line with agreed processes and service levels.
• Perform quality assurance checks across targeting, reporting and campaign deliverables, identifying discrepancies or operational risks and helping to resolve them.
• Support the preparation and validation of media measurement reports, maintaining accurate campaign records and project documentation.
• Collaborate with Media Planning, Analytics, Sales, Retail Media and external vendors to coordinate work and deliver campaigns accurately and on time.
• Contribute to user acceptance testing, process improvements and automation opportunities for new tools, methodologies and measurement solutions.

What We're Looking For

• Fluent English and clear communication skills, with the confidence to work collaboratively across different teams and markets.
• Strong attention to detail and a commitment to producing accurate, high-quality work.
• Basic analytical and problem-solving skills, with the ability to recognise issues, investigate discrepancies and follow defined resolution processes.
• The ability to organise and manage multiple tasks within established workflows, priorities and deadlines.
• An interest in media, retail, shopper marketing and data-driven decision-making. Exposure to digital marketing, analytics, customer support, media operations or process improvement would be beneficial.

What You Can Expect From Us

Colombia benefits

• Healthcare and protection: Medical cover through Suramericana, with 100% of employee coverage and 80% of eligible dependent coverage funded by dunnhumby. Life Assurance provides 2x annual salary up to COP 1.2 Billion max.
• Pension and support: Employees contribute 4% to the Statutory Pension Solidarity Fund, with an additional 1-2% at applicable earnings levels, and dunnhumby contributes 12%. The Employee Assistance Program includes up to six free professional counselling sessions.
• Hybrid-working support: Two meal vouchers per week of COP 35,000.00 per working day, a monthly transportation allowance of COP 292,500.00 for grades G1 – G3, and an internet allowance of COP 66,000.00 per month.
• Time off: 20 days’ holiday per year in addition to 18 bank holidays, an early finish at 14:00 on the final Friday of each month, a birthday day off and additional loyalty days based on service.
• Additional benefits: A Prima Bonus equal to 100% of Gross Monthly Salary, with 50% paid in June and 50% in December, plus access to the dh Wellness hub and Compensar for Medellín colleagues.

Our approach to Flexible Working