Bring Exceptional Dining and Hospitality to Life at Splendido

At Splendido, great dining is about more than what’s on the menu, it’s about the service, atmosphere, and personal touches that make every experience memorable. As our Restaurant Manager, you’ll lead the day-to-day restaurant operations, support and develop your team, and ensure residents and guests feel welcomed and well cared for every time they dine with us.

Working closely with the Director of Food & Beverage and Executive Chef, you’ll help bring the dining experience together, from smooth service and thoughtful responses to resident feedback to special themed meals, events, and a beverage program that meets our high standards. You’ll have the opportunity to build a strong team, keep operations running smoothly, and create a dining environment where great food and genuine hospitality go hand in hand.

ESSENTIAL FUNCTIONS

• Collaborates with Director of Food & Beverage in the timely hiring, orientation, scheduling and on-going training and performance management of restaurant team members.
• Manages all related systems within the restaurants.
• Supervises the flow of service to ensure that residents, guests, family members, and staff receive quality dining service.
• Inspects workstations for completion of assigned side work.
• Responds to resident feedback addressing concerns in a timely, professional manner.
• Maintains timely and professional communication with the Director of Food & Beverage and the Executive Chef and shares all food comments and suggestions with the Executive Chef.
• Works with restaurant management to help ensure budgetary compliance.
• Responsible to manage and maintain the equipment necessary to successfully operate the restaurants at or above Mather service standards.
• Coordinates and executes theme meals and/or functions and related billing processes and provides accurate and timely information so that billing for events/functions can occur and resident satisfaction is ensured.
• Oversees beverage program in conjunction with the Mixologist to ensure premium service and quality.
• Establishes, operationalizes, engages team members in, and sustains a Quality Assurance Process Improvement process.

QUALIFICATIONS AND SKILLS

Required:

• High school diploma or equivalent.
• Progressive experience in an upscale restaurant and/or Life Plan community.
• Able to multi-task in a fast-paced environment and make independent decisions.
• Proficient in Windows applications including Excel, Word and Outlook.
• Knowledgeable in Point-of-Sale systems.
• Knowledgeable in job related federal, state, and local regulations to ensure safe and clean dining environment.
• Certification in food safety/sanitation and BASSET.
• English language proficiency.

Preferred:

• College degree in culinary or hospitality management.
• Knowledgeable in Online ordering, Online Reservations.