Retail Lead Generation Representative – Costco

Garage Door Doctor | Indianapolis, INPay: $18–$20 per hour + $5 for each lead generated and bookedSchedule: Thursday–SundayLocation: Assigned Costco warehouses throughout the Indianapolis metropolitan area

Turn Great Conversations Into New Opportunities

Are you outgoing, comfortable starting conversations, and motivated by goals? Garage Door Doctor is looking for a Retail Lead Generation Representative to connect with Costco members and introduce homeowners to our garage door replacement and installation services.

You’ll represent Garage Door Doctor at promotional displays inside local Costco warehouses, answer initial questions, and collect qualified leads for our residential sales team. Your focus is helping interested homeowners take the next step toward their garage door project.

Earn $18–$20 per hour, plus $5 for every lead you generate that results in a booked appointment.

This position is employed by Garage Door Doctor and works inside assigned Costco locations.

What You’ll Do

• Connect with members: Start friendly, respectful conversations with Costco shoppers from the designated promotional area.

• Build interest: Explain our garage door products, installation services, current promotions, and available financing options using approved information.

• Generate qualified leads: Identify interested homeowners and accurately capture contact information and project details for sales follow-up.

• Work toward goals: Meet established lead generation and lead quality expectations while delivering a positive member experience.

• Manage your display: Transport, set up, maintain, and break down promotional tables, signage, and marketing materials.

• Stay organized: Enter leads promptly, complete daily activity reports, and keep promotional supplies stocked.

• Represent our brand professionally: Follow Costco’s vendor and member engagement policies, respect members who decline, and maintain positive relationships with warehouse staff.

• Keep improving: Participate in training, coaching, and performance reviews.

What You Bring

• An outgoing, approachable personality and confidence initiating conversations.

• Clear communication skills and a strong customer service mindset.

• Self-motivation, reliability, and the ability to work independently.

• Attention to detail when collecting customer information and following procedures.

• Reliable transportation and the ability to travel to assigned Costco locations throughout the Indianapolis area.

• Availability Thursday through Sunday, including weekends.

• Ability to stand for extended periods and handle routine transportation, setup, and breakdown of promotional displays.

Preferred experience: Retail sales, lead generation, brand ambassador work, promotional marketing, customer service, or home improvement services. Experience with digital lead collection tools, CRM systems, or membership-based retail environments is a plus.

How Success Is Measured

You’ll work toward established performance expectations for:

• Lead generation and quality: Consistently producing accurate, qualified leads that support scheduled sales appointments.

• Member experience: Creating positive interactions through friendly, professional engagement.

• Policy compliance: Following Costco and Garage Door Doctor guidelines.

• Reliability and reporting: Arriving on time, keeping displays ready, and submitting complete lead information and activity reports.

Where You’ll Work

This role operates inside Costco warehouses throughout the greater Indianapolis area. Assigned locations may change based on promotional schedules and business needs. The work includes frequent standing, member interaction, and transporting and handling display materials.

Why Garage Door Doctor?

Join a growing garage door service and installation company serving homeowners throughout Central Indiana. You’ll have the opportunity to work independently, meet new people, and make a measurable contribution to our residential sales team.

With hourly pay plus an incentive for each lead generated and booked, your results contribute directly to your earnings.

If you enjoy connecting with people and turning customer interest into opportunity, apply today!

Guild Garage Group LLC is an Equal Opportunity Employer AA/EOE/M/F/V/D. In compliance with the Americans with Disabilities Act, Garage Door Doctor may provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

All candidates are required to undergo pre-employment Background and Drug Screenings, as well as a Motor Vehicle Record Check.

*This posting provides details on potential commissioned compensation ranges and possibilities. These amounts are not guaranteed and should in no way be construed as a salary offer.