Property Name: Donner Lofts

Desk Clerk

Under the direction of the Community Manager, you will be responsible for monitoring traffic in and out of the building, maintaining the front office, communicating with residents, visitors, and staff, and assisting with administrative needs. Duties include: answering phones, monitoring cameras, assisting residents, visitors, guests, and applicants as needed, documenting building activity in the property log, writing incident reports, completing work orders, and ensuring the building is secure. MidPen expects that you adhere to our policies and Fair Housing regulations.

Responsibilities:

• Greets and screens all visitors and guests as they enter and leave the building
• Updates visitor log, daily log and other front desk forms
• Answers telephones, takes messages and directs people appropriately
• Files, prepares correspondence, sorts and distributes notices
• Completes property logs, incident reports and other office responsibilities
• Enforces Community Policies and House rules
• Maintains orderly appearance of front entrance, lobby area and adjoining rooms
• Posts and distributes tenant notices
• Monitors video camera system
• Performs other duties as assigned

Qualifications:

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the education, knowledge, skill, and/or ability required.

Education and Experience

• High school diploma or GED and one year of receptionist or administrative experience

Knowledge, Skills, and Abilities

• Proficient computer skills (Microsoft Word and Excel) a plus
• Excellent written and verbal communication skills
• Flexibility and willingness to perform varied tasks
• Commitment to the Mission and Values of MidPen Services and MidPen Housing

Physical Requirements

• Constantly perform desk-based computer tasks, frequently sitting
• Occasionally stand/walk, reach/work above shoulders, grasp lightly/fine manipulation, grasp forcefully, use a telephone, sort/file paperwork or parts, lift/carry/push/pull objects that weigh up to 15 pounds
• Rarely twist/bend/stoop/squat, kneel/crawl

Working Conditions

• Ability to work flexible hours
• This description reflects management’s assignment of essential functions, it does not proscribe or restrict the tasks that may be assigned.

PAY RANGE

$17.69 - $19.90 Hourly - Pay based on applicable experience and qualifications