Responsibilities

• Lead & Inspire: Dictate daily schedules, prioritize tasks, and delegate assignments to the maintenance team. Mentor technicians to foster a culture of extreme ownership and technical excellence.
• Bridge Hardware & Software: Oversee repairs on advanced robotics, material handling equipment, and building infrastructure. Work alongside engineering teams (local and global) to troubleshoot hardware-software mismatches.
• Own the Data: Drive the adoption of our digital workflow. Ensure all work orders, parts usage, and time tracking are accurately logged by your team.
• Maximize Uptime: Develop, refine, and enforce rigorous preventative maintenance (PM) programs to minimize operational disruptions.
• Inventory Control: Oversee parts inventory levels, tools, and supplies. Coordinate with management and distribution networks to ensure critical spares are always stocked.
• Safety Champion: Enforce strict adherence to safety procedures, OSHA codes, and standard operating procedures (SOPs). Actively identify, mitigate, and correct unsafe conditions.
• Technical Documentation: Read, interpret, and train technicians on complex schematics, diagrams, manuals, and advanced engineering documentation.

Qualifications

• High school diploma or equivalent, combined with a minimum of 5 years of experience in industrial maintenance/repair, featuring at least 2 years in a leadership or supervisory role within an automated fulfillment or manufacturing environment.
• Proven ability to read and interpret advanced safety rules, operating/maintenance instructions, technical diagrams, and procedure manuals.
• Excellent communication skills; ability to deliver clear directives to technicians, draft performance reports, and confidently brief upper management and engineering representatives.
• Tech-Savvy Operator: Proficient in navigating computer systems and modern software ecosystems.

Additional Requirements

• High-Agency Problem Solving: Ability to solve highly practical problems and thrive in environments where limited standardization exists. You can collect data, establish facts, and draw valid conclusions under pressure.
• Advanced Technical Aptitude: Experience dealing with complex automated systems, PLCs, firmware updates, or robotics infrastructure.
• Exceptional Interpersonal Skills: Ability to give and receive constructive criticism, manage interpersonal team dynamics, prevent personal conflicts from impacting warehouse uptime, and maintain extreme professionalism.
• Regularly required to use hand tools, reach into tight spaces, and utilize radios/phones for constant team communication.
• Must be comfortable working and walking at elevated heights using appropriate fall protection equipment.
• Frequently required to stand, walk, climb, balance, stoop, kneel, crouch, or crawl to inspect technician work and equipment.
• Ability to regularly lift/move up to 20 pounds, frequently lift/move up to 40 pounds, and occasionally lift/move more than 50 pounds.
• Openness to working on-call/stand-by, overtime, weekends, and holidays as needed to support a 24/7 autonomous network.
• Comfort working in a dynamic warehouse environment with variable temperatures (heat, cold, humidity) and proximity to moving mechanical parts, airborne particles, and risk of electric shock.

Compensation

$85,000 - $95,000 a year