Scale is hiring a Staff Product Designer to lead product design for Scale's Public Sector business unit.

Public Sector brings AI-powered decision support directly to government and national security customers. You'll design sophisticated tools for critical operations including crisis planning, geo spatial- visualization, and human-agent collaborative canvases.

Much of this work has no established playbook. The conventions for how humans and agents plan, review, and decide together are still being written, and this role will help write them. You'll push past existing patterns to establish new ones, then make them durable enough for the rest of the platform to build on. This is a role for a designer who enjoys untangling dense workflows and making powerful systems feel coherent, intuitive, and trustworthy at speed.

What you’ll do

• Own the end-to-end design, from undefined requirements through wireframes, high-fidelity mockups, and interactive prototypes.
• Develop state-of-the-art techniques to leverage AI in design systems and processes.
• Design for complex, data-dense workflows: dashboards, mapping interfaces, alerting systems, and analytical reporting tools.
• Partner directly with Product and Engineering peers to turn ambiguity into clear product directions, work through tradeoffs and launch experiences.
• Work directly in code alongside engineers, going beyond static mockups to help build and refine the shipped experience.
• Work with customers, building direct relationships during key project touchpoints (discovery, feedback, post-launch) and confidently socializing design decisions with stakeholders.
• Contribute design assets and interaction patterns back to the broader platform.

Who you are

• 10–15 years of experience across a range of design settings and problem types.
• You're energized by complexity. You take dense, tangled systems and turn them into something elegant and easy to use, and you're at your best when the problem is hard.
• You bring clarity to ambiguity. When requirements are unclear or still forming, you help define them rather than wait for them.
• You own the end-to-end experiences. You've led B2B or enterprise products, from the first sketch through what ships.
• Strong client-facing presence - confident presenting to and winning over senior stakeholders, whether in person or remote.
• Working understanding of front-end development and how to hand off clean, implementable designs; comfort collaborating directly with engineers on code.

Nice-to-haves

• Experience in a client-facing role where you presented directly to senior stakeholders.
• Exposure to AI/ML tools and fluency using AI in your own design workflow.
• Experience contributing to a design system or shared interaction patterns across multiple products or teams.
• Active security clearance.