• Available to teach synchronous online courses via Microsoft Teams on Monday and Tuesday every week
• Plan and organize instruction in ways that maximize virtual student learning and engagement
• Modify, where appropriate, instructional methods and strategies to meet diverse student’s needs
• Employ appropriate teaching and learning strategies to communicate subject matter to students

• Possess thorough and accurate knowledge of Service Now workflow deployment. Specifically, hands on experience with ServiceNow administration, application development, and performance analytics.
• Collaborate with colleagues, attend meetings and academic initiatives for overall program improvement
• Stay current in their subject matter through professional development, involvement in professional organizations, and attending meetings, conferences, or workshops
• Keep updated with advancements and best practices in adult education and instructional design, participating in relevant workshops, conferences, and training sessions to enhance teaching skills and incorporate innovative methods into virtual course delivery

• Design, update, and align course materials with college standards for adult learners
• Develop hands-on labs, assessments, and other course materials, while evaluating their effectiveness
• Build and maintain course shells and templates, including syllabi, exams, discussions, assignments, and assessments
• Select the instructional materials that align with course objectives
• Keep curriculum, syllabi, textbooks, and Canvas up to date
• Review course material for accuracy and relevance, providing recommendations for improvements
• Ensure compliance with accreditation standards for instructional quality and education

• Maintain compliance with accreditation related to instructional and the quality of education, scheduled class hours requirements and CIAT policies and procedures
• Promote collaboration with other staff members and participate in the implementation of new projects, ideas, etc.
• Adhere to the CIAT business casual attire. Please refer to the CIAT Employee Handbook for the complete policy. Clothing should be neat, clean, and without rips and holes. We can accommodate CIAT polo shirts

Job Requirements:

• Bachelor's degree (required)
• Preferred degree in Business Administration, Information Technology, Computer Science, Organizational Management, or related Technology and/or Business Administration fields.
• Official transcripts of the bachelor's degree must be provided
• Minimum of three years of professional experience working with ServiceNow or two years of ServiceNow administration experience and one year of IT Service Management experience.
• Preferred Industry Certifications not limited to ServiceNow Certified Application Developer, ServiceNow Application Specialist, ServiceNow Systems Administrator, or ServiceNow Implementor. Prior experience in curriculum development and instructional design for college-level courses is preferred
• Preferred experience in Canvas, Moodle, Cornerstone, Blackboard, Saba, Chamilo or iSpring.
• Demonstrated expertise and knowledge in using the functions and features of the ServiceNow platform. Demonstrate an understanding of ServiceNow principles and best practices.
• Ability to work collaboratively with colleagues, academic departments, and administration to support student success, achieve institutional goals and contribute to a positive and inclusive culture
• Commitment to fostering an inclusive and supportive learning environment that respects the diversity of students' backgrounds, experiences, and perspectives
• Knowledge of current trends, best practices, and didactic approaches in higher education
• Demonstrated ability to deliver engaging and effective lesson plans that meet the diverse needs of students
• Strong communication skills, both verbal and written, with the ability to effectively convey information and interact with students, colleagues, and others
• Compliance with all college policies, procedures, and regulations, including those related to academic integrity, student conduct, and instructional delivery
• Adhere to CIAT’s compliance requirements to ensure all Federal, State, accreditation, and institutional policies and procedures are being met
• Follow communication guidelines to ensure high levels of customer satisfaction and professionalism
• Must be able to embody CIAT’s mission, vision, purpose and values

• We are passionate about education and student success
• We value integrity and excellence in our employees and students
• We treat ourselves and our students with dignity and respect
• We believe in and encourage innovation at our school to better help our students succeed
• We have a customer centric focus and we want people highly committed to achieving goals, where our success equals student’s success
• We are accountable for our actions and focus on improvements moving forward
• We have a growth mindset with a sincere belief that every student can do better and achieve their goals
• We expect every employee to be an example of conduct and professionalism, being a role model to students and colleagues
• We commit to an inclusive and supportive learning environment that respects the diversity of students' backgrounds, experiences, and perspectives
• We foster lifelong learning and professional development

• Essential functions of this role require sitting for extended periods of time
• Ability to type, use a computer to search for information and input information while speaking on the phone is required
• The employee will frequently be required to use the computer, mouse and telephone to conduct the regular tasks of this role
• The employee will be required to compute simple to simple mathematical calculations as a normal part of this role