Please note that we do not offer visa sponsorship for this position.

We are seeking an analytically curious, and solutions-oriented Business Insights Analyst to join our Research & Insights team. This role combines business intelligence, data analytics, and market research to deliver actionable insights that inform business strategy, improve customer experience, support product development, and drive growth.

The analyst will primarily focus on developing data solutions, querying and analyzing data, building dashboards, and supporting ongoing performance monitoring and evaluation. Working collaboratively with cross-functional stakeholders, this individual will help translate business needs into analytical solutions that enable data-driven decision-making.

This position also offers the opportunity to develop skills in market research, including research design, qualitative and quantitative methodologies, data collection, and insight development. The ideal candidate is technically capable, curious, adaptable, and eager to grow beyond reporting and analytics to understand the broader business questions that drive research and strategic decision-making.

As our Research & Insights function continues to evolve, this role will support a diverse range of analytical and research initiatives, providing opportunities to develop new capabilities and contribute to emerging business priorities.

Essential Duties and Responsibilities

Business Intelligence & Data Analytics

• Develop and maintain SQL queries, data workflows, and analytical datasets to support business intelligence, research, and reporting needs.
• Organize, clean, validate, and analyze data from multiple sources to identify trends, patterns, and opportunities related to business performance, customer engagement, sales, and market dynamics.
• Design, develop, and maintain dashboards, reports, and other data solutions that enable stakeholders to monitor key performance indicators, evaluate initiatives, and make informed business decisions.
• Support ongoing monitoring and evaluation of business initiatives, including developing measurement approaches, tracking outcomes, and identifying opportunities for improvement.
• Translate complex data into clear, actionable insights through data visualization, reporting, and effective communication.

Market Research & Insights

• Support market research initiatives designed to better understand consumers, financial professionals, competitors, markets, and emerging business opportunities.
• Collect, organize, analyze, and interpret qualitative and quantitative research data, including surveys, interviews, industry research, and internal business data.
• Synthesize findings from primary research, secondary research, and internal data sources to identify meaningful insights and business implications.

Cross-Functional Collaboration & Problem-Solving

• Collaborate with stakeholders across marketing, sales, product development, strategy, IT, and other business units to understand business questions, identify data needs, and deliver analytical and research solutions.
• Partner with technical teams to access data, develop and troubleshoot workflows, and ensure adherence to data governance standards.
• Apply critical thinking and problem-solving skills to ambiguous business questions, helping identify appropriate data sources, analytical approaches, and potential solutions.
• Communicate findings and recommendations clearly to both technical and nontechnical audiences.

Minimum Qualifications

• Bachelor's degree in data science, computer science, business, marketing, statistics, or a related field.
• Proficiency in SQL, including the ability to query, join, and manipulate data for analysis.
• Experience with Microsoft Excel and business intelligence or data visualization tools, such as Tableau or Power BI.
• Strong analytical and critical-thinking skills, with the ability to interpret data, identify patterns, and draw meaningful conclusions.
• Excellent written and verbal communication skills, including the ability to explain analytical findings to nontechnical audiences.
• Strong organizational skills, attention to detail, and the ability to manage multiple priorities.
• Demonstrated intellectual curiosity, initiative, and willingness to develop new technical and research capabilities.

Preferred Qualifications

• 3+ years of experience
• Exposure to cloud-based data platforms, such as Databricks.
• Familiarity with market research concepts, including survey research, qualitative interviews, sampling, and quantitative analysis.
• Familiarity with statistical analysis techniques or statistical software.

AI Proficiency Expectations:

At National Life Group, we view AI as an enabler of human potential. We use AI to help us work smarter, serve more clients, and keep our promises, while remaining a relationship-driven business where our people are our greatest strength.

All applicants are expected to:

• Leverage approved AI tools, where appropriate, to improve the efficiency, quality, and impact of their work.
• Stay curious and open to new AI-enabled ways of working.
• Exercise sound judgment by reviewing and validating AI-generated content.
• Maintain accountability for the accuracy, quality, fairness, and integrity of work products by adhering to National Life's AI guiding principles.
• Use AI responsibly and in accordance with company policies related to confidentiality, data privacy, security, compliance, retention, and intellectual property.
• Additional Expectations for AI-Forward Roles

Core Competencies

Service Focus - Demonstrates a client centric focus for satisfying one's external and/or internal customers; establishes and maintains effective relationships with customers and gains their trust and respect.

Decision Making - Makes sense of complex information, critically evaluates, and creates solutions.

Results Oriented - Sets performance and personal goals; Driven to meet or exceed goals and objectives.

Plans and Aligns - Plans and prioritizes work to meet commitments aligned with organizational goals; Aligns people and skills to tasks and assignments; Evaluates results of work.

Demonstrates Learning Agility - Enhances skills and knowledge through continuous learning; Focuses on personal results by establishing stretch goals; Seeks feedback and changes accordingly.

Establishes Relationships - Builds partnerships with others to instill trust, collaborate, and meet shared objectives.

Communicates Effectively - Actively listens, conveys messages to meet different audience needs, and remains open to new ideas and opinions.

Fosters Diversity - Values diversity and difference in thought, experience, and perspective; Promotes an environment that embraces diversity, equity, and inclusion; Supports equal and fair treatment for all.

Benefits

• Your benefits start day one and are flexible and customizable to your and your family’s specific needs. Check out the BENEFITS of a Career at National Life!