About Parloa

Parloa's mission is to make every customer conversation feel effortless for both customers and the companies serving them. As agentic AI accelerates, Parloans are shaping the foundation of a new era in customer experience, one where customer support is no longer transactions, but meaningful exchanges. It is not just a vision; Parloa has powered over ONE BILLION interactions between global enterprise brands and their customers, with companies like Booking.com, HealthEquity, Allianz, SAP, BarmeniaGothaer, and TUI already deploying Parloa at scale.

About the role:

As Junior Accounts Payable Accountant, you will keep our vendors paid correctly and on time across our German and US entities, building a solid foundation in end-to-end Procure-to-Pay along the way. This is your opportunity to own AP for a fast-growing, multi-entity company and build real expertise in German VAT, invoice compliance, and vendor operations from day one.

Location: Berlin, Germany

Areas of ownership:

• Invoice Processing and Compliance: Review incoming vendor invoices, code them, and match them to purchase orders. Chase pending approvals, request corrected invoices from vendors when needed, and answer vendor payment questions.
• Travel and Expenses: Review employee expense reports, travel bookings, and corporate card transactions. Follow up on missing receipts and handle employee questions on expenses.
• Vendor Master Data: Support vendor onboarding and handle setup and changes of vendor bank details.
• Payments and Reconciliation: Prepare payment runs and reconcile vendor and AP accounts.
• Month End Closing: Review subledger and aging and provide accrual information.

Who you are:

• Hands-on Accounts Payable experience, where you've processed and coded incoming invoices yourself
• A German apprenticeship such as Steuerfachangestellte/r, or a business administration degree with a finance or accounting focus
• Fluent (C1+) in German and English, comfortable reviewing German invoices and handling vendor correspondence in German
• Working understanding of German VAT on incoming invoices
• Careful with detail at volume: you handle a high transaction count without losing your eye for detail and notice when something doesn't add up

Nice to have:

• Experience with NetSuite, Airbase, or a comparable P2P system.
• Exposure to a multi-entity environment.
• Experience with purchase order matching and vendor master data cleanup.

Our Recruiting Process:

Talent Acquisition → Hiring Manager → Technical Interview(s) → Bar Raiser

Why Parloa?

We're at the beginning of a new era in customer experience, one where AI doesn't just respond, but understands, reasons, and takes action. We're building agentic AI that enterprises trust with their most important customer moments: complex questions, high volumes, real stakes. When millions of people reach out to a brand, those interactions aren't just support tickets; they're defining experiences. We're here to raise the standard: making every conversation seamless, intelligent, and genuinely helpful. If you care about shaping how businesses and customers connect at scale and want your work to matter in real, everyday moments, this is where you do it.

At Parloa, ownership isn't a buzzword; it means being accountable for outcomes, not just tasks. We operate in a category that's evolving fast, where the bar is high, and the problems are complex. We hire people who think in solutions, communicate with clarity, and follow through. People who are comfortable making decisions, taking responsibility, and raising the standard for themselves and those around them.

We've grown beyond the earliest startup phase, but we've kept the intensity: fast execution, direct feedback, and a strong expectation to contribute meaningfully from day one.

Backed by leading global investors like General Catalyst, EQT Ventures, and Altimeter Capital, we're scaling with a clear ambition: to become the global category leader in enterprise-grade conversational AI.