Additionalinformation

Additional Information

Benefits

$18hr to $20hr

Competitive benefits

401(k)

Medical/Dental/VIsion

Companydescription

Company Description

NextGen Protection Companies, Inc. is currently hiring for the position of Contract Administrator to join our growing team.

NextGen specializes in fire alarm/fire sprinkler installation, service, and inspections as well as other low-voltage services including security alarms, camera systems and access control.

Jobdescription

Job Description

Process and maintain new & existing contracts and agreements.

New Agreements

• Process new contracts & agreements. This entails, but not limited to, entering in the new client information, add account in all systems, make sure documents are saved in correct locations.

Transfer Agreements

• Work with salesperson during transfer of services. This entails, but not limited to, updating the account with the cancellation of former owner, update account(s) with current owner information, removing the former agreement and entering in the new agreement information. Also, sending in notice to the Fire Department when original owner sends in their notice to cancel FLS agreement.

Cancelled Agreements

• Provide customer with the correct information and process for cancellation. Process all received cancellation forms – Notify all required departments and updating all systems accordingly.

Current Agreements

• Maintain the current contract by tracking their term date and renewing contracts due to expire. This includes, but not limited to, reaching out to the customer with revised pricing on a contract renewal as well as updating the system when contract turns over to year-to-year.

Account Maintenance

• including but not limited to Contact Updates, Billing Updates, and other account information.

Qualifications

Account and data entry experience would be welcomed

High School Diploma or equivalent

Intermediate Excel knowledge

Strong time-management and prioritization skills

Willingness to grow and improve

Customer service oriented attitude