About MSF USA | Doctors Without Borders

ROLE OVERVIEW

We are seeking a highly motivated and detail-oriented intern to assist in various aspects of audiovisual (A/V) support and multimedia content production within the Communications department of our organization. This role offers a hands-on opportunity to gain more experience in content production, planning, and visual storytelling within a dynamic and creative environment. The intern will be involved in supporting the production of a video podcast and editing a steady stream of video content, assisting with other elements of day-to-day content production, A/V room organization, analytics reporting, and multimedia event support. The intern will work closely with an experienced Multimedia team and could have the opportunity to participate in high- profile events and projects.

Candidates must have demonstrable experience shooting and editing video in Adobe Premiere and must submit a portfolio link consisting of 3 –5 videos with your application. Please indicate what work you did on each piece, and when each was created.

DEPARTMENT ACCOUNTABILITIES

The Communications Department is responsible for developing a coherent voice and delivering clear public messages to inform both US and international audiences of MSF, its field activities and the humanitarian principles that underpin them; to raise awareness about the plight of the populations we serve; to promote public communication aimed at exposing and describing the field reality, including dilemmas and challenges; and to garner public understanding for our advocacy messages related to field operational concerns and the Access Campaign, via the media, print and digital channels, public awareness and advocacy campaigns, conferences, etc.

External Communications

Develop and distribute external communications products across multiple channels to bear witness to humanitarian needs, speak out with patients and communities, engage with audiences, and achieve strategic objectives.

Public Engagement & Advocacy

Identify significant medical humanitarian issues and execute integrated communications plans to increase public awareness, audience engagement, and support for advocacy priorities.

Brand Positioning

Develop and contribute toward brand strategy, brand positioning, and tactics to increase brand visibility.

Content Creation

Develop and support the production of creative and engaging external communications across audiences and channels, including for the website, social media, and live events.

Advance Diversity, Equity, and Inclusion

Promote DEI principles across all communications products and channels.

ROLE SPECIFIC OUTCOMES

The video intern will assist in all phases of the creation and promotion of MSF video content. This is a hands-on position offering the opportunity to actively contribute to the tools through which MSF communicates its messages. The ideal candidate will provide essential support to new and ongoing projects.

• Passionate about MSF-USA’s social mission to provide medical humanitarian aid.
• Have proven technical ability in videography and video editing.
• Interested in international humanitarian affairs and medical issues
• Interested in documentary film, journalism, non-profit communications, and/or international affairs.
• Committed to upholding diversity, equity, and inclusion
• Highly creative and organized

Content Creation

Support creation and dissemination of engaging audiovisual content about MSF’s medical humanitarian work for all channels, including web, social media, and live events.

External Communications

Contribute toward implementation of multimedia plans for significant aspects of the organization's external communications, with guidance from the Director of Communications.

Public Engagement Execution

Deliver specified multimedia outputs and outcomes to inform and engage audiences and provide others with professional support while working within established communications systems.

Public Engagement Planning

Contribute to research and development of tactical social media campaigns and public engagement activities using audiovisual elements.

Data & Analytics

Support tracking video performance on social media, identifying trends, adapting to algorithm changes, and making recommendations based on data.

COMPLEXITY AND PROBLEM-SOLVING SKILLS

• Will assist with producing and editing a variety of video projects including editing short form videos for use on social media, web, etc.
• Research and use of video from MSF’s international photo and video database.
• Regular reporting on video performance metrics using YouTube’s Insights.
• Adding simple on-screen text to videos, proofreading graphics and post-copy
• Learning search engine optimization (SEO) principles and best practices and implementing them.
• Creating or assisting in the creation of simple graphics.
• Setting up and assisting with film production on site.
• Supporting translation processes. Organization and upkeep of A/V equipment, inventory lists, and digital files.
• Researching new equipment, video workflows, or solutions as needed to support the work of the video team.
• Other tasks as assigned

BEHAVIORAL COMPETENCIES

THOUGHT: How MSF USA staff understand the organization, manage complexity, and contribute by creating the new and different.

People Focus

Builds strong relationships and delivers solutions geared to aiding others. Solicits feedback and data; conveys a clear understanding of the level of service the team is providing; takes action when standards are not met by team; aligns processes with organizational needs.

Manages Complexity

Makes sense of complex, high quantity, and sometimes contradictory information to effectively solve problems. Consistently looks at complex issues from many angles; obtains a rich and deep understanding; swiftly cuts to the core issue; skillfully separates root causes from symptoms.

Global Perspective

Takes a broad view when approaching issues, using a global lens. Shows global thinking at work; adjusts organizational practices to meet the unique needs of different regions or countries. Uses a broad perspective when addressing issues and challenges.

Cultivates Innovation

Creates new and better ways for the organization to be successful. Approaches professional work in unique or innovative ways. Offers original ideas. Appreciates others' creative ideas and solutions and provides helpful input to enhance them.

RESULTS: MSF USA staff achieve results by cultivating a forward-thinking environment that produces solutions for changing stakeholder needs.

Drives Results

Consistently achieves results, even under tough circumstances. Regularly pushes self to achieve outstanding outcomes; consistently establishes bold goals for own performance; is passionate about excellent results and significant contributions. Shows great tenacity to complete goals/initiatives in a timely way.

PEOPLE: MSF USA staff understand their impact on others through collaboration and inclusion of different perspectives to achieve common goals.

Collaborates

Builds partnerships and works collaboratively with others to meet shared objectives. Readily involves others to accomplish goals; stays in touch and shares information; discourages "us versus them" thinking; shows appreciation for others' ideas and input.

Values Differences

Recognizes the value that different perspectives and cultures bring to an organization. Confronts stereotyping and offensive comments promptly. Consistently behaves with great sensitivity toward differences in cultural norms, expectations, and ways of communicating.

Communicates Effectively

Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences. Listens attentively and takes an interest. Keeps others well informed; conveys information clearly, concisely, and professionally when speaking or writing.

SELF: MSF USA staff demonstrate self-awareness by having an open mindset and by continuously seeking opportunities to learn, grow, and improve.

Instills Trust

Gains the confidence and trust of others through honesty, integrity, and authenticity. Models honesty and authenticity and encourages others to be up front with one another. Demonstrates reliability and places a strong emphasis on the team meeting its commitments. Fairly represents others' positions.

Manages Ambiguity

Operates effectively, even when things are not certain or the way forward is not clear. Responds effectively to unclear situations, seeks to resolve ambiguity and make progress. Seeks guidance on how to adapt to changes, responds with appropriate composure and effectiveness.

Situational Adaptability

Adapts approach and demeanor in real time to match the shifting demands of different situations. Serves as an example of adaptability and provides guidance and support to help others adapt to new situations. Considers the needs of clients, constituents, and the organization; shifts priorities appropriately.

TECHNICAL COMPETENCIES

Plans and Aligns

Planning and prioritizing work to meet commitments aligned with MSF-USA goals.

Financial Acumen

Interprets and applies understanding of key financial indicators to make better business decisions.

Tech Savvy

Anticipating and adopting innovations in organizational digital and technology applications .

Data Collection and Analysis

The ability and skill to determine and analyze trends from data that is collected to assist in compiling reports that will help in decision-making.

Project Management Skills

The ability and skill to plan and manage small project work assignments within desired cost, time and quality parameters.

Presentation and Written Communication Skills

Adapts approach and demeanor in real time to match the shifting demands of different situations. Serves as an example of adaptability and provides guidance and support to help others adapt to new situations. Considers the needs of clients, constituents, and the organization; shifts priorities appropriately.

SUPERVISORY RESPONSIBILITY

None

DESIRED QUALIFICATIONS & EXPERIENCE

At a minimum the Job Holder should possess:

• Demonstrable experience shooting and editing video. You must submit a portfolio link consisting of 3 – 5 videos. Please indicate what work you did on each piece, and when each was created.
• High level of proficiency with Premiere Pro. Working knowledge of Photoshop and Audition. Proficiency in After Effects and Illustrator is a plus.
• Familiarity editing on a PC or Mac laptop, to be provided by MSF.
• Basic understanding of A/V equipment and experience with studio recording, including camera and audio setup.
• Strong organizational skills and attention to detail.
• Experience reporting social media or web analytics is a plus.
• Proficiency in a second language is a plus. Preference for Spanish, French, or Arabic.

TRAVEL REQUIREMENTS

No travel is required for this position.

DAYS/HOURS PER WEEK

Preferred: availability to work 4 days per week, including Tuesdays and Wednesdays onsite.

DURATION

3 Months with the possibility of an extension

ESTIMATED START DATE

January 2027

COMPENSATION

$18.40/hour

Location

New York, NY (On-site or Hybrid) This role is based in our New York office, where most of the team and operational infrastructure are located. Due to current staffing and budget constraints, we’re unable to support this position in our DC or California offices.