Chargeback And Fraud Prevention Product Analyst
Ebanx
Curitiba Or São Paulo
- Own the fraud prevention product strategy, aligning initiatives with business goals, regulatory requirements, and the needs of users and merchants.
- Continuously assess fraud risks and use data-driven insights to prioritize initiatives based on potential threats and business impact.
- Partner with Engineering, Operations, Regulatory, and Design teams to develop and implement fraud prevention measures across our products.
- Advocate for users and merchants, balancing effective fraud prevention with seamless payment experiences.
- Stay informed about emerging threats, fraud prevention technologies, industry trends, and competitor strategies to identify opportunities for improvement.
- Lead fraud prevention readiness for product launches, ensuring safeguards are in place and teams are prepared to address potential threats.
- Develop and oversee clear user guides and internal documentation related to fraud prevention.
- Monitor the effectiveness of fraud prevention measures and drive continuous improvements.
- Experience in product management, with a strong focus on fraud prevention or a related field.
- A proven track record of developing and implementing successful fraud prevention strategies.
- A deep understanding of the payments ecosystem and its associated fraud risks.
- Strong analytical and problem-solving skills, with the ability to turn data into actionable product decisions.
- Excellent communication skills in Portuguese and English.
- The ability to work independently and lead cross-functional teams.
- Empathy and a user-centered approach to product management.
- A strong sense of ownership, urgency, and responsibility
- A bachelor’s degree in Business, Technology, or a related field, with an advanced degree as an additional plus.
- Hands-on experience with fraud prevention tools and data analysis systems.
- A technical background or familiarity with fraud detection technologies.
- Additional language skills, especially Spanish or Mandarin Chinese.
- Project management experience, including managing multiple complex projects simultaneously.
- A proactive mindset, adaptability, and a commitment to staying ahead of industry trends.
- Performance Bonus: Annual bonus program based on company results.
- Meal Allowance: Monthly allowance to support your meals.
- EBANX Education: Financial assistance for undergraduate, graduate, and MBA programs to support your professional growth.
- EBANX Skills: Dedicated budget for courses, certifications, and workshops to encourage continuous learning.
- Language Classes: Language classes to support your personal and professional development.
- Health & Well-being: Medical and dental plans with extensive coverage, including support for dependents and wellness programs.
- Flexible Work Culture: Semi-flexible hours, additional day off on your birthday, and year-end break to support work-life balance.
- Well-being Program: Access to activities and resources that promote physical and mental health.
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