So, what’s the role all about?

As a Senior Product Marketing Manager within NiCE’s Agentic AI line of business, you will take ownership of shaping how our products are positioned, communicated, and brought to market. You will work closely with Product and Marketing teams to define compelling narratives, drive go to market strategies, and ensure consistent, high impact messaging across all channels.

This role operates at the intersection of strategy and execution, requiring strong collaboration across multiple product teams and adjacent functions. You will play a key role in aligning stakeholders, influencing roadmap discussions, and strengthening Product Marketing’s strategic voice within the organization.

You have an AI first mindset that thrives on solving challenges in new, creative ways. It is critical to apply this skill to storytelling that can distill sophisticated technology in new solutions and/or features into a clear and simple value proposition and to optimize workflows to maximize quality and efficiency.

Success in this role means delivering clear, differentiated messaging, enabling revenue teams, and driving measurable market impact in a fast-evolving AI landscape.

How will you make an impact

• Define and execute marketing plans including positioning, messaging, launches, and asset strategy

• Partner closely with Product teams to ensure early and continuous alignment on roadmap, value propositions, and go to market strategy

• Drive cross functional initiatives with Analyst Relations, Competitive Intelligence, PR, Sales Enablement, and Evangelism to ensure consistent narratives and coordinated market impact

• Develop clear, compelling messaging frameworks that differentiate products and resonate with target audiences

• Create and elevate high quality assets including presentations, thought leadership, launch materials, sales enablement content, one pagers, and website copy

• Apply an AI first approach to product storytelling and internal workflows to improve efficiency and output quality

• Strengthen Product Marketing’s role as a strategic partner by influencing decisions and aligning diverse stakeholder priorities

• Continuously evolve Product Marketing processes, tools, and ways of working to operate effectively in a complex environment

• Balance strategic thinking with hands on execution to deliver high quality outputs that drive business results

Have you got what it takes?

• 5+ years of experience in Product Marketing, preferably within the contact center, SaaS or AI environments• Proven ability to own product marketing initiatives end to end, from strategy through execution• Strong technical understanding of SaaS and AI products and the ability to translate capabilities into customer value• Hands on experience using advanced AI tools and automation to improve marketing workflows and asset quality• Strong stakeholder management skills with the ability to align cross functional teams in complex environments• Excellent communication skills in English, both written and spoken
• Ability to operate effectively in a fast paced, high growth environment with multiple priorities• Comfortable representing the company internally and externally, including presenting in webinars, events, and analyst engagements

What’s in it for you?

Join an innovative, fast growing organization at the forefront of AI, where you will have the opportunity to shape how cutting edge products are brought to market. You will work alongside high performing teams in a collaborative and dynamic environment, with strong opportunities for growth and impact.

If you are passionate about product marketing, AI innovation, and driving meaningful business outcomes, this could be your next big opportunity at NiCE.

Requisition ID: 11748

Reporting into: Sr. Product Marketing Team Manager

Role Type: Individual Contributor.