About the Role:

Leads and delivers integrated corporate communications that connect employees and external stakeholders to the company’s strategy, culture, priorities, and organizational impact.

What You Will Do:

• Lead integrated internal and external communications strategies aligned with enterprise priorities and business objectives.
• Advise executives and business leaders on messaging, stakeholder engagement, reputation management, and communication planning.
• Develop enterprise messaging frameworks, narratives, and communication plans that connect strategy, culture, performance, and organizational impact.
• Oversee media relations, public relations, corporate announcements, spokesperson support, and other external communications activities.
• Lead employee communications programs, campaigns, and events that reinforce strategic priorities and support engagement.
• Govern communication channels, editorial calendars, content planning, approvals, and communication standards across the enterprise.
• Direct corporate storytelling and content development for enterprise, executive, employee, and external audiences.
• Create and oversee executive communications, including presentations, town halls, talking points, and leadership messaging.
• Lead communications for organizational change, business transformation, enterprise initiatives, issues, and crises.
• Monitor communication effectiveness and use audience data and feedback to improve communication strategies, channels, and programs.
• Travel a few times a year for offsite, meetings etc. – Requires travel up to 10% of the time, including overnight and out of state.
• Other duties as assigned.

What You Will Need:

• Bachelor's degree or equivalent education and work experience. Master's degree preferred.
• Typically, 12+ years with bachelor's or equivalent.
• Scope encompasses one or more corporate communications functional areas and enterprise communication policy.
• Decisions establish enterprise direction for messaging, reputation, channels, governance, and resource priorities.
• Work connects corporate strategy, culture, performance, and stakeholder expectations through integrated communications.

Competencies:

• Communication Skills: Ability to convey complex financial and technical concepts clearly to diverse audiences.
• Strategic Thinking: Ability to align business initiatives with organizational goals and market opportunities.
• Stakeholder Management: Influencing and collaborating with executives, regulators, clients, and business partners.
• Change Leadership: Guiding organizations and teams through transformation, growth, and innovation initiatives.
• Cross-Functional Collaboration: Effectively working across technology, operations, compliance, legal, risk, and business teams.
• Project & Program Management: Planning, organizing, and executing strategic initiatives and implementations.
• Data Analytics: Ability to analyze data, identify trends, and support data-driven decision making.

The responsibilities listed above are not all inclusive and may be changed at any time.

Salary range: $150,000 – $227,000

The salary range reflects the minimum and maximum target for a new hire in this role. Individual pay within the range will be determined by multiple factors which can include but are not limited to a candidate’s experience, qualifications, skills, and location. Your recruiter can share more about the specific salary for your location during the hiring process. Ranges may be modified in the future. This role is also eligible for an annual performance-based incentive opportunity. Pathward offers a comprehensive benefits package for eligible employees, including health insurance, 401(k) retirement benefits, life insurance, disability benefits, paid time off, and more.

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