Customer Service Rep(03832) - 12769-B West Forest Hill Boulevard
Domino's
Wellington
Additionalinformation
Additional Information
All your information will be kept confidential according to EEO guidelines.
Companydescription
Company Description
Jobdescription
Job Description
Job Duties
Take the customers order in a positive manner, answering any questions they might have. Use suggestive selling techniques with every call. Answer the phone on the first ring and avoid putting customers on hold. Complete the order in a timely manner making sure the order is neat and accurate. Must keep the phone and customer area clean at all times. Repeat every order back to the customer and make them aware of the approximate time of delivery. Say thank you to every customer, and tell the time of the order. Handle all carry-out customers with the same customer service. Assist in making pizzas whenever possible, keep the makeline and soda coolers stocked and supplies available to help complete production. Take payments from the carry-out customers if requested to do so by the manager in charge. Maintain the image standards set forth by the company. Assist the safe delivery specialist in any way possible in the cleanliness and maintenance of the store. May be asked to assist in folding boxes, and box topping boxes.
EQUIPMENT, TOOLS, AND MATERIALS UTILIZED: FOOD PREPARATION EQUIPMENT, CLEANING EQUIPMENT AND SUPPLIES, BOXES AND PHONES. WORK ENVIRONMENT: INDOORS - HEAT FROM COOKING
PHYSICAL REQUIREMENTS
Lifting: Occasional Weight: Most under 5 lbs. Occasionally up to 35 lbs.
Carrying: Occasional Weight: Most under 5 lbs. Occasionally up to 35 lbs.
Standing: Constant
Walking: Frequent Reaching: Occasional
Twisting: Occasional
Bending: Occasional
Squatting: Occasional
Pushing / pulling: Occasional
Modifications possible: May be requested to assist in lifting or carrying any heavy items.
Qualifications
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