• 2+ years of experience in consulting, account management, or client-facing roles
• Undergraduate degree required (ideally in engineering, economics, supply chain management, procurement, business administration, or similar)
• Ability to communicate, present to, and influence key stakeholders at all levels of the organization
• Advanced problem-solving skills and verbal and written communication skills
• Proven experience juggling multiple tasks at a time while maintaining strong attention to detail
• Ability to capture customers' needs pragmatically and match them with appropriate products and services
• Comfort operating in a role that spans both implementation and growth responsibilities, with the flexibility to adapt as the Customer Success function evolves
• Advanced in Microsoft products, including PowerPoint, Excel, and Word
• Experience with business intelligence (BI) tools preferred
• Proficiency in multiple languages is advantageous and highly valued
• Procurement and/or technology/AI experience preferred

Why Globality

The opportunity is enormous. Enterprise procurement is one of the last major business functions to be transformed by AI. We're not optimizing at the margins — we're fundamentally rethinking how trillions of dollars get spent.

The team is world-class. Our leadership team brings decades of experience from leading global enterprises, and our culture is built for people who want real ownership, not titles.

You'll have real impact. This isn't a role where you execute someone else's playbook. You'll shape the strategy, build the programs, and see the direct business impact of your work.

We work together — literally. We're in-office 4 days a week in Palo Alto because the best ideas – and the fastest decisions – happen face to face. One day is yours to work wherever you’re most effective.

The anticipated annual base salary range for this position is $70,000 - $90,000. Actual compensation may vary based on factors such as experience, skills, and location. This information is provided in accordance with the California Equal Pay Act. We are an equal opportunity employer and participate in the E-Verify program. We are committed to building a diverse and inclusive workplace and do not discriminate on the basis of race, color, gender, sexual orientation, gender identity, religion, national origin, age, disability, or any other protected status.