The Opportunity:

As a Lead/Sr Lead, Strategy & Operations (Supply), you will be instrumental in helping the business drive the implementation of global initiatives and innovations. In this high-impact role, you will be responsible for safeguarding Agoda's market position, proactively countering competitive threats, and ensuring our offerings remain the top choice for travelers.

You will collaborate across departments to develop and execute defense strategies, leveraging data, market intelligence, and innovative tactics to stay ahead in a dynamic and fast-evolving industry. You bring analytical acumen coupled with marketplace knowledge and a high level of operational savvy. You have a history of owning projects and are relentless in driving these through to completion.

The role is based in Bangkok and reports to the Sr Manager – Strategy and Ops.

In this Role, you'll get to:

• Lead cross-functional initiatives to maximize business performance and strengthen the competitive position of the hotel supply organization.
• Define and track key performance indicators (KPIs) to measure the impact of strategic initiatives and ensure accountability.
• Drive the end-to-end delivery of strategic projects, ensuring alignment with business goals, timely execution, and continuous improvement.
• Develop, implement, and improve new operational tools to gather internal and external insights.
• Transform insights gathered into actionable initiatives and improve existing partner programs to meet the needs of our partners.
• Work with senior stakeholders across multiple departments to drive projects and goals to completion.

What you'll Need to Succeed:

• 5-10 years of experience in operations, strategy, or project management required; experience leading cross-functional initiatives is a plus.
• Very strong analytical and problem-solving skills.
• Strong communication and stakeholder management skills with fluency in English.
• Proven track record in project delivery and management.
• Comfortable utilizing AI to improve work efficiency, quality, and output.
• Experience in Internet, e-commerce, technology, or travel industry is a plus.
• Experience in Management Consulting is a plus.
• Bachelor's or equivalent degree required; MBA is a plus.
• Team player with great collaboration skills.
• Energetic and driven with a professional get-it-done attitude.
• Creative and innovative; adapts well to and is energized by change.

Working knowledge and fluency with SQL is a plus