Enterprise Business Services Specialist (CISO Focus) serves as a technology partner for the CISO Corporate Function, driving intake, roadmap planning, solution design, and delivery of CISO initiatives. The role ensures alignment between business priorities and IT execution while supporting cross‑functional integration.

The Work

• Support for the IT–Business integration point for CISO in communicating priorities, releases, updates, and issues.
• Support updates to the CISO portion of the IT Enterprise Transformation Roadmap and drive planning for major system changes and implementations.
• Partner with CISO intake leads to capture, refine, and prioritize regulatory and functional requirements.
• Work with Project Managers and Delivery Leads to support solution planning and execution.
• Define MVP scope, inform release planning, and shape product direction for CISO‑aligned initiatives.
• Apply functional knowledge of CISO processes and security operations to support solution design.
• Lead functional and UAT testing for CISO releases, including planning, script execution, and defect management.
• Serve as an escalation point for CISO application issues, coordinating timely resolution.
• Promote simplified, agile approaches that improve CISO delivery efficiency.
• Guide CISO requests through the AFS IT Intake Process by developing business cases and clarifying requirements.

What you need

• Business Requirements Analysis – Advanced: Translate complex CISO needs into clear requirements and acceptance criteria.
• Business Process Design & Workflow Optimization – Advanced: Map and optimize CISO workflows aligned to enterprise security objectives.
• Agile Methods & Ceremonies – Advanced: Create User stories, lead backlog refinement, sprint planning, and iterative delivery for CISO initiatives.
• Stakeholder Management & Communication – Advanced: Facilitate intake discussions, prioritization, and alignment with CISO stakeholders.
• Documentation & Configuration Management – Intermediate: Develop accurate requirement documents, functional specifications, and configuration support materials.
• Solution Design & Functional Architecture – Advanced: Shape solution direction using knowledge of CISO operations and CF technology patterns.
• Testing Leadership (UAT & Functional Testing) – Intermediate to Advanced: Plan and execute UAT cycles, manage defects, and validate readiness for CISO releases.

Bonus if you have

• Cybersecurity Compliance & Regulatory Knowledge Familiarity - Understanding of NIST, FedRAMP, Zero Trust principles, and regulatory intake considerations to enhance CISO requirement refinement.
• Release & Change Management Awareness - Knowledge of release coordination, change control practices, and deployment readiness—aligned to QA and delivery coordination patterns identified in comparable roles.
• Agile Tooling Proficiency (JIRA, Azure DevOps) - Ability to support backlog refinement, intake prioritization, user story creation, and roadmap tracking through modern Agile platforms.
• Quality & Testing Tool Familiarity - Exposure to test planning tools (Jira, test plans) to further strengthen UAT execution and defect management support.
• Process Simplification & Workflow Optimization Mindset - Demonstrated ability to identify improvement opportunities and streamline documentation and intake workflows in alignment with AFS simplification guidance.
• Cross‑Functional Collaboration Experience - Experience coordinating across Corporate Functions, IT delivery teams, and security stakeholders to drive integrated CISO solution outcomes.
• Strong Executive‑Level Communication Skills - Ability to translate technical, security, and regulatory topics into actionable, business‑aligned content for senior leaders and decision forums.