Senior Account Representative (Senior FX Dealer)

We’re hiring a Senior Account Representative to manage and grow a portfolio of Enterprise and Mid-Market clients by delivering outstanding service, insights, and value. This role is ideal for someone with 3+ years of experience in FX, cross-border payments, banking, fintech, or account management, ready to apply their knowledge and expertise to make a tangible impact on client success and business growth.

Responsibilities

• Own and grow a portfolio of Enterprise and Mid-Market clients, leveraging strong relationships with key decision-makers.
• Drive revenue and retention by proactively identifying opportunities and expanding client value.
• Deliver tailored solutions across FX, international payments, and risk management. Help drive new business performance through early engagement with new clients and support of our Business Development team.
• Help guide and mentor less experienced team members by role modelling best practices.

Required Qualifications

• 3+ years (approx) experience in FX, cross-border payments in an account management or sales position.
• Proven ability to build and grow Enterprise customer relationships.
• Demonstrated success in selling complex hedging and payments solutions.
• Proactive in finding new relationships and opportunities.
• Strong attention to detail.
• Able to excel in a fast-paced environment.
• Good command of written and spoken English and Cantonese. Mandarin (conversational) is an advantage.
• You must be a Citizen or Permanent Resident of Hong Kong to be considered for this role.

Preferred Qualifications

• Familiarity with FX derivatives.
• Understanding of credit management frameworks.
• Ability to understand and analyze companies’ financial statements.

About Convera

Convera is a global leader in commercial payments that powers international business by moving money with ease. We provide tech-led payment solutions to help more than 26,000 customers globally grow with confidence, from small businesses to CFOs and treasurers. As experts in foreign exchange, risk and compliance, with an unrivaled regulatory footprint, Convera’s financial network spans more than 140 currencies and 200 countries and territories.

Our teams care deeply about the value we deliver to our customers, which makes Convera a rewarding place to work. This is an exciting time for our organization as we expand our team with growth-minded, results-oriented people who are looking to move fast in an innovative environment.

As a truly global company with employees in over 20 countries, we are passionate about diversity; we seek and celebrate people from different backgrounds, lifestyles, and unique points of view. We want to work with the best people and ensure we foster a culture of inclusion and belonging.

We offer an abundance of competitive perks and benefits including:

• Competitive salary • Opportunity to earn a bonus (dependent on performance) • Great career growth and development opportunities in a global organization • Corporate benefits

There are plenty of amazing opportunities at Convera for talented, creative problem-solvers who never settle for good enough and are looking to transform Business-to-Business payments.

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