Deal Desk Sr. Manager
Atlasxhm
Canada
Atlas HXM is the global workforce platform built on compliance. We help companies determine how to engage each member of their workforce and then execute with accountability built in — direct Employer of Record (EOR), Agent of Record (AOR), payroll, and compliance capabilities backed by a decade of practitioner-led expertise. Recognized as a category Leader by NelsonHall and Everest Group, Atlas HXM builds Human Experience Management into everything we do, guided by our "For People, by People" principle.
The future of work is borderless, and so are we. Our people are located around the globe — in the U.S., the UK, India, Colombia, China, and beyond. Diversity and belonging are not just values; they are who we are.
We are also committed to making a positive impact. Through our Environment, Social, and Governance (ESG) impact initiative, we are addressing our environmental footprint and promoting social responsibility. Our impact program is central to our vision and culture, focusing on employee wellness, diversity, charitable work, and ethical corporate governance.
About The Role
The Deal Desk Sr Manager owns the operational, analytical, and process behind Atlas's deal solutioning. Reporting to the VP, Growth, you'll own pricing execution, solutioning live deals, monthly solutioning improvements, and becoming Atlas's resident expert on pricing structuring mechanics and deal compliance process. This is a senior individual contributor role, built to carry manager-level scope because it's building a function that doesn't exist today. You’re building the initial deal desk at Atlas. Your goal is to remove the back-and-forth on deals, know Atlas HXM's deal structure playbook cold, and support the Sales Team on winning deals.
Key Responsibilities
- Pricing Execution & Competitive Intelligence
- Own customization of pricing on non-standard deals in sales and partnership.
- Track patterns in competitive losses tied to pricing and fee structure (e.g., hidden-fee complaints against competitors, packaging comparisons) and translate them into actionable pricing guidance.
- Partner with sales analysts on pricing issues and make recommendations. Present issues and solutions to sales leadership.
- Deal Solutioning Adherence on Live Deals
- Drive faster internal and client-facing decisions on solutioning, pushing deals to an acceptable, well-reasoned resolution.
- Flag compliance concerns on deals early and facilitate fast, direct escalation.
- Catch structuring issues early, solutioning deals correctly in Stages 1-3 so they don't resurface as blockers late in the cycle.
- Solutioning Process Optimization
- Own monthly root cause analysis of solutioning friction, using support ticket data and direct observation of where deals stall in structuring, pricing, or compliance sign-off.
- Diagnose why deals get stuck in solutioning and drive concrete fixes to the mechanics themselves, deal desk maneuvers, pricing exception paths, rather than just reporting the same recurring blockers.
- Become Atlas's resident expert on VGM and MSA structuring mechanics, knowing pre-authorized structures cold and recognizing when a deal genuinely requires Compliance, Legal, or VGM involvement.
- Reduce back-and-forth on deals by only looping in functional teams when a deal truly falls outside established patterns.
- Build a structured risk decision tree by country and deal structure in partnership with Compliance, so solutioning criteria are pre-committed rather than re-litigated deal by deal, the foundation of a future formal deal desk.
- Feed the Global Solutions Director and VP of Growth clean, aggregated signal on which deal structures are working, which aren't, and where solutioning policy needs functional team input to evolve.
What you’ll bring:
- 5–8+ years of experience in deal desk, commercial operations, revenue operations, sales operations, solutions operations, pricing, or a related role within a complex B2B environment.
- Demonstrated experience supporting complex, non-standard deals involving multiple considerations such as pricing, contractual terms, compliance, operational feasibility, and commercial risk.
- Experience partnering closely with Sales and cross-functional teams such as Legal, Compliance, Finance, and Operations to resolve deal issues and move opportunities forward.
- Proven ability to improve complex processes. You've identified recurring blockers and translated them into clearer workflows, decision frameworks, approval paths, playbooks, or automation.
- Strong analytical skills and the ability to turn CRM, ticketing, pricing, and deal data into clear root causes, recommendations, and business decisions.
- Experience operating successfully in ambiguity and building processes or capabilities that did not previously exist.
- Strong judgment and attention to detail, with the ability to distinguish between issues that can be resolved within established parameters and those that genuinely require escalation.
- An AI-forward working style, using tools such as ChatGPT, Claude, or similar technologies to accelerate analysis, identify patterns, document processes, and improve workflows.
- Experience in EOR, global payroll, global mobility, international employment, HR technology, or workforce solutions is strongly preferred.
Additional Things We Are Looking For
- Process hacker - inefficiency annoys you. You hunt it down with data and fix it, not just report it.
- Detail-obsessed - you're the person who catches the thing everyone else waved through.
- Quiet expert - you don't need the spotlight to become the go-to person on how Atlas actually structures deals.
- Bias for action - you launch v1 today, gather feedback tomorrow, and iterate fast.
This position description may not describe all duties, responsibilities, and skills associated with this position. It is intended to portray the major aspects of the job. Other duties or skills may be required.
What We Offer
- The opportunity to work with a purpose — simplifying global expansion across borders and cultures
- A diverse and inclusive environment
- Country-specific benefits
- Flexible PTO
- Your birthday off and a day for you to volunteer and give back to the organization of your choice
- Generous Parental Leave Program
- Growth and development opportunities with access to a top learning content provider
- The opportunity to challenge yourself in a high-performing organization and leave each day knowing you have made an impact.
Atlas Technology Solutions, Inc. (Atlas HXM) is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Atlas HXM is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Atlas HXM are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Atlas HXM will not tolerate discrimination or harassment based on any of these characteristics. Atlas HXM encourages applicants of all ages.
Atlas HXM will provide accommodation on request throughout the recruitment, selection and assessment process for applicants with disabilities.
Hiring decisions are based upon Atlas HXM’s operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, and location.
This role will be subject to a background check under local law after an employment offer has been made. Employment may be subject to results. In addition, references may be requested at the final stage of the process.
Atlas HXM will only email candidates from an “@atlashxm.com” email address. Candidates should ignore communications purporting to be from Atlas HXM that originate from any other email address. Atlas HXM will never ask candidates or employees to purchase gift cards or otherwise make payments in connection with applying for a job with Atlas HXM.
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