SALES COORDINATOR

About AMEND:

AMEND is a results-driven management consulting firm focused on delivering operational excellence, strategic execution, and measurable impact for our clients. We work with top-tier companies to solve complex business challenges and unlock performance. Internally, we are equally committed to excellence, driven by data, process discipline, and a strong culture of continuous improvement.

Overview:

Our Sales Coordinator will be a critical team member who contributes to the overall success of AMEND’s sales function. This is a sales enablement role that will support our sales leaders through sales collateral development, process improvement, and event planning and hosting. Our Sales Coordinator will also manage input and accuracy of sales data in our CRM system. The contributions of our Sales Coordinator will allow our sales team to maximize their impact in external spaces to support AMEND’s growth in the coming years. 

This is a non-client-facing role and reports to the Director of Operations.

Key Responsibilities:

Sales Collateral Development

• Create sales collateral for sales executive team in a timely manner, to be used in support of sales cycles

• Build presentation decks and materials for critical sales events and speaking engagements

• Ensure that case studies, pitch decks, and other sales collateral align with AMEND’s standard marketplace messaging

Data and Reporting

• Facilitate weekly reviews with sales leaders about their open sales cycles, and identify important updates that must be recorded in the system, such as opportunity and project specific details 

• Maintain sales activity data entry as needed and ensure accuracy of Salesforce and other critical data 

• Maintain sales team performance reporting on a regular basis 

Sales Content & Engagement Process

• Create and manage monthly sales newsletters aligned with market trends and client priorities, collaborating with sales leadership and internal teams on content development.

• Lead execution of the quarterly webinar series, including topic coordination with sales and delivery teams, attendee management, and CRM tracking.

• Maintain engagement activity, registrations, responses, and post-event follow-up within the CRM system, including webinar recordings, attendee tracking, and sales support reporting.

Events & Conferences

• Responsible for facilitating AMEND’s assessment review process of sales events, sponsorships, and conferences 

• Responsible for coordinating AMEND event/conference planning, inclusive of invitations and other event preparation activities 

• Identify and resolve conflicts for sales leaders for key sales events 

Sales Operations

• Responsible for the administration, versioning, and accessibility of the sales team's playbooks, training materials, and Standard Operating Procedures 

• Working with other staff members from departments such as marketing, delivery, and finance to help ensure strong cross department communication for daily activities and during internal initiatives 

• Build a strong understanding of AMEND’s offerings and ways of working 

• Assist in preparing and organizing sales cycle materials for sales leaders 

• All other duties as required 

Qualifications:

• Bachelor’s degree in business (or equivalent work experience) 

• Proven relationship building and interpersonal communication skills 

• Experience in support of executive team members

• Experience in managing multiple priorities

• Familiarity with Salesforce or similar CRM tools (preferred) 

• Familiarity with ZoomInfo or similar Lead Generation tools (preferred) 

Preferred Attributes:

• Ownership and independence of one’s work

• Proactive, action-oriented mindset

• Detail-oriented and resourceful

• Comfortable working independently and collaboratively

• Flexible and adaptable to changing priorities and needs

• Confident navigating ambiguity and identifying gaps or opportunities for improvement

• Takes initiative to drive solutions forward and proactively move work ahead without waiting for direction