The Team Celonis Services is the delivery engine of our Celonis Customer Organization, responsible for turning the Celonis platform into measurable, business-critical outcomes for our customers. In the AI era, our role has elevated: as AI agents like our own Apollo take on more of the technical build, our people focus on the work that drives real impact - understanding our customers’ business-critical problems, designing the solutions that solve them, and quantifying the value delivered. Our Deployment Engineers and Deployment Architects pair deep domain and industry expertise with serious platform mastery and AI-augmented delivery, directing agentic systems while owning the judgment, architecture, and customer relationships that AI cannot replace. We deliver faster and smarter than ever, and we own the outcome: data pipelines, user facing applications, initial value realization, adoption, and the long-term success of our customers.

The Role As a Lead Deployment Architect, you are the most senior technical authority within delivery. You own the end-to-end solution architecture for your portfolio of strategic customer engagements - from data foundation through process intelligence, operational apps, automation, and the governance that keeps it all running in production. You define what good delivery looks like, set the architectural standards other teams follow, and stay hands-on enough to prove them.

The majority of your work is designing and delivering robust, scalable enterprise solutions end to end: data integration and strategy , solution (end user application) design, security and user access, change management, and the operational discipline that sustains value after go-live. AI-augmented delivery is woven throughout - you are fluent in directing agentic tooling and you orchestrate it to move faster and smarter - but your value is the architecture, the judgment, and customers’ trust.

You are equally comfortable leading a technical design review with Celonis Deployment Engineers and presenting a transformation roadmap to a customer’s senior leadership. You bridge pre-sales and post-sales, scoping and estimating effort before a deal closes and ensuring that what was promised can be delivered - and often shaping the promise itself. You carry significant organizational leverage: you set delivery patterns, own escalations on complex engagements, and raise the bar for the entire practice.

The Work You’ll Do Platform Architecture & Design

• Own end-to-end platform architecture for complex enterprise deployments spanning multiple process areas, business units, systems, and geographies.
• Define the technical blueprint for how the Celonis platform integrates with customer systems and data strategies - designing secure, scalable architectures optimized for long-term usage growth, high concurrency, and maintainability.
• Make and defend architectural trade-off decisions - build vs. configure, custom vs. standard, phased vs. big-bang - with clear rationale tied to customer outcomes.
• Own solution quality across engagements, conducting design and code reviews and ensuring delivery teams follow architectural standards through to production readiness.

Delivery Leadership & Scoping

• Lead delivery end to end on your most complex engagements, owning technical direction, dependencies, and escalations against timeline, scope, and customer expectations.
• Support pre-sales by scoping Services, estimating effort, and validating solution feasibility - ensuring the right Services are positioned in line with the proposed solution architecture, and that what is sold can be delivered & scaled in production.
• Stay hands-on with the newest Celonis capabilities, owning the implementation of early-stage products for customers and maintaining close feedback cycles with Product & Engineering.
• Govern the solution for the long run, defining the operating model: monitoring, access and security controls, change management, and how quality holds as the solution scales.

Customer Strategy & Advisory

• Serve as the senior technical advisor to strategic customers, building trusted relationships with customer senior business and technology stakeholders (e.g., Executive at the VP+ level).
• Translate business challenges into platform strategies, identifying high-impact use cases, defining success metrics, and framing the value case in outcomes, not features.
• Guide customers through their Process Intelligence maturity journey, advising on platform expansion, AI readiness, and organizational change, and leveraging the broader ecosystem of Celonis experts.

Domain & Industry Depth

• Develop and maintain deep expertise in one or more process domains (e.g., Supply Chain, Order to Cash, Procure to Pay, IT Service Management) or industry verticals.
• Translate domain knowledge into scalable solution patterns, reference architectures, and best practices the broader team can reuse, collaborating with Product and Business Apps teams to shape the platform roadmap.

Practice Development

• Mentor Deployment Engineers through technical guidance, design and code reviews, and help them develop toward senior and architect roles.
• Contribute to hiring: define what great looks like for the Deployment job family, conduct interviews, and calibrate candidate assessments.
• Share knowledge across the organization through enablement sessions, documentation, and community-of-practice leadership, feeding field insights back to Product & Engineering.

The Qualifications You Need

• Experience: 8+ years in technical consulting, solution architecture, or delivery leadership within enterprise software, consulting firms, or system integrators - including at least 3 years in a senior or lead technical role with multi-stakeholder responsibility on large-scale enterprise projects.
• Architecture skills: Proven ability to design and deliver complex, end-to-end enterprise solutions spanning data integration, process intelligence, operational apps, and automation - grounded in the “so-what” of a customer’s process. Deep understanding of enterprise architecture patterns, security and governance, and trade-offs.
• Platform mastery: Advanced SQL, Python scripting, and the automation and orchestration engine. Ability to push the platform’s boundaries.
• AI fluency: Comfort directing AI-assisted and agentic development tools (e.g., Apollo, Claude Code, Codex, Cursor) as part of day-to-day delivery - writing clear specifications, evaluating AI-generated output, and iterating effectively. Experience architecting AI or agentic solutions is a plus.
• Customer executive presence: Track record of building trusted advisor relationships with senior stakeholders, presenting transformation strategies, defending architectural decisions, and navigating complex IT landscapes and organizational dynamics.
• Delivery & consulting leadership: Experience owning technical delivery and escalations end to end, scoping and estimating effort in pre-sales, and leading workshops, design sessions, and strategic reviews with senior stakeholders.
• Leadership & mentoring: Demonstrated ability to raise the performance of the teams around you - mentoring technical staff, setting quality standards, and contributing to organizational capability. (Formal people-management experience is a plus, but is not a requirement)
• Education: Bachelor’s or Master’s in Computer Science, Mathematics, Engineering, Technology Management, Business Informatics, or a comparable field.
• Languages: Fluency in English required. Additional languages are a plus.
• Travel: Willingness to travel to customer locations as required by project delivery phases.