Convene Hospitality Group (CHG) operates a global portfolio of lifestyle brands focused on creating places and experiences that bring people together. The company designs, develops, and operates hospitality-driven destinations to host gatherings of all kinds, ranging from small corporate meetings to immersive brand activations and beyond. We love bringing people together in person, and that passion for great experiences extends to our employees as well. If you're interested in creating inspiring moments of connection, consider joining our team.

PART-TIME HOSPITALITY SERVICE TECHNICIAN

We are seeking a reliable Part-Time Hospitality Service Technician to join our Operations team. Reporting directly to the Service Manager, you will help maintain top-tier service standards and keep our daily operations running smoothly.

This position is part of our Convene NYC location pool, giving team members the opportunity to work across different locations throughout the city based on operational needs.

Schedule Details:

• Shift Duration: Typically 8-hour days, scheduled based on business demand.

• Morning Window: Between 4:30 AM – 4:00 PM (exact times vary).

• Evening Window: Between 10:00 AM – 11:30 PM (exact times vary).

• Availability: Candidates should be available to work at least 3 weekdays per week, with flexibility across the available shift windows preferred.

***Schedules vary week-to-week, with hour availability depending on operational needs (including occasional slower periods). We strive to offer flexibility, but open availability across all shift windows is highly desirable

What You’ll Do:

The Hospitality Service Technician delivers genuine, anticipatory service to clients, guests, and members across all aspects of operations. In this role, you’ll ensure every guest is valued at CHG by working hand in hand with our Culinary, Production, and Technology teams to create seamless experiences and meaningful connections.

You’ll play a key role in bringing our service standards to life, anticipating needs, supporting seamless collaboration across teams, and ensuring every detail contributes to an exceptional client experience. At Convene, our Core Values guide everything we do: Genuine, Relentless, Integrity, and Teamwork.

• Deliver world-class service in alignment with our Brand Standards, anticipating and accommodating special requests or last-minute client needs
• Set up, maintain, replenish, and break down Food & Beverage stations and rooms while ensuring all Program Execution Orders and Standard Operating Procedures are followed
• Maintain a clean, safe, organized, and well-stocked work environment with constant attention to sanitation, food handling, and overall presentation
• Demonstrate full knowledge of menus, recipes, and event details to support seamless service delivery
• Perform opening, mid-shift, and closing duties, including cleaning, polishing, and restocking tasks, in accordance with company standards
• Collaborate with team members and perform additional duties as assigned to uphold service excellence

What We Look For:

• Minimum 2 years of serving experience; coffee experience and basic food & beverage knowledge are a plus
• Strong communication, interpersonal, and organizational skills with the ability to multitask effectively
• Highly motivated team player with leadership qualities and a commitment to service excellence
• Food Hygiene/Food Handling and TIPS Certifications preferred
• Flexible schedule with the ability to work varied or extended hours as needed
• Physically able to stand, walk, and move objects up to 25 lbs, including reaching overhead and below the knees

The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.

Compensation:Hourly Rate: $21.00

This role is also eligible for Convene's annual incentive performance bonus plan.

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

We’re Here For You:

• Time Off & Balance: Earn PTO as you go, plus take an extra paid day off during your birthday month to celebrate you.
• Everyday Perks: Enjoy exclusive discounts on travel, entertainment, and everyday essentials.
• Well-Being & Support: Access 24/7 emotional well-being and work-life balance resources, because feeling your best matters on and off the job.
• Financial Growth: Plan for your future with our retirement savings plan, available to all part-time team members.

At Convene Hospitality Group, we believe great teams are built by bringing together people with different backgrounds, perspectives, and experiences. Our values of GRIT (Genuine, Relentless, Integrity, and Teamwork) shape how we show up for each other every day. We want everyone here to feel welcome, supported, and free to be themselves. If you’re excited to grow, learn, and make an impact, we’d love to have you on the team.

Convene Hospitality Group is proud to be an equal opportunity employer. We welcome applicants of all backgrounds, experiences, and perspectives.

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