The Leasing Consultant (Affordable Housing) plays a vital role in supporting the operations of Fairstead’s affordable housing community. This position is responsible forassisting prospective residents and existing residents throughout their leasing process. The Leasing Consultant serves as a point of contact for residents, applicants, and the community, and has remarkable negotiation and problem-solving skills.

RESPONSIBILITIES:

• Responds to queries/ enquiries including providing leasing information, making appointments, creating, and following up with maintenance requests, and handling or escalating resident complaints.

• Screens and conducts eligibility appointments with applicants for affordable housing programs.

• Works with applicants to obtain necessary paperwork and information to determine eligibility per program guidelines and criteria.

• Converts leads into community tours by following up with all prospects and providing helpful and compelling information about the community and neighborhood.

• Conducts informative and personalized tours of the apartment community that result in new leases.

• Building brand loyalty by ensuring that the resident experience is comfortable and helpful experience.

• Maintains communications and follow-up correspondences with residents, applicants, and perspective applicants.

• Coordinate and schedule lease applications and adhere to compliance requirements.

• Execute new lease agreements, compiles documents for internal and external review and approval

• Assists with coordinating move-in processes.

• Prepare and executes all lease-related and move in paperwork.

• Monitor lease renewals, distributing and following up with residents and renewal notices.

• Manage regulatory and compliance related services

• Respond to queries/leads and conduct property inspections.

• Performs other related duties as required.

BENEFITS:

• Generous employer contribution for Medical Insurance through Meritain Health.

• Employer Paid Vision Plans.

• Company Matched 401(k) Retirement Plan: 100% of the first 3%; 50% of the next 2%.

• 12+ paid Holidays.

• 15 days of PTO.

• 7 Sick days.

• Employer Paid Life Insurance.

• Flexible Spending Account.

• Nationwide Pet Insurance.

• Disability Insurance.

• Laser Correction Discount.

• Employee Discounts on appliances, apparel, and more.

QUALIFICATIONS:

• Bachelor’s degree required.

• Two (2) years of experience as a leasing consultant at an affordable housing property.

• HUD/LIHTC and Section 8 experience required.

• Proven skills in managing leases for high volume properties.

• Solid understanding of Federal, State, and local rental regulations and compliance.

• Expert knowledge of rental agreements.

• Solution-oriented thinker with strong problem-solving skills.

• Well-informed individual who displays good judgement and attention to detail.

• Proficient in Microsoft Office, Yardi Software and Realpage.

• Expert knowledge of rental agreements

• Great Interpersonal and Communication Skills.

• Has experience in marketing rental listings through open houses and individual showings.

• Able to effectively present information and respond to questions from management, vendors, and associates.

• Adhere to tight deadlines and quick turnaround for deliverables.

• Ability to work collaboratively in a dynamic environment where adaptability is imperative.

• Bilingual Spanish Speaking is a plus.