Hours: Full-time, salaried (40hrs/week), Mon-Fri, 7:30am-9pm ET rotating shifts and rotating Saturdays 7:00am-5pm ET

The Opportunity:

As a BlinkRx Pharmacist, you are the clinical backbone of our closed-door facility. You will verify prescriptions with speed and precision, provide proactive phone-based patient counseling, and collaborate with prescribers to keep medications moving without compromising safety. This role is ideal for pharmacists who thrive in a structured, high-throughput environment and are passionate about improving patient outcomes at scale.

Responsibilities:

Prescription Verification and Dispensing

• Review and clinically verify new and refill prescriptions for therapeutic appropriateness, drug-drug interactions, contraindications, and dosing accuracy
• Validate prescription data entry performed by pharmacy technicians, ensuring transcription accuracy from provider orders and transfer records
• Perform daily prospective drug utilization review (DUR) to identify and resolve clinical flags before fulfillment
• Manage specialty medication handling requirements including cold-chain verification

Patient Care

All patient interaction at BlinkRx is conducted by phone or digital platforms. Our pharmacists are the primary clinical contact for patients and must deliver a high standard of care in every call.

• Provide proactive outbound patient counseling calls for new prescriptions, addressing drug education, expected side effects, dosing instructions, storage requirements, and adherence strategies
• Handle inbound clinical patient calls related to counseling and clinical inquiries, while directing non-clinical inquiries, such as refill status and delivery questions, to the patient support team.
• Document all patient interactions thoroughly in the patient profile within the pharmacy management system
• Support Spanish-speaking patients with bilingual counseling where applicable

Prescriber Collaboration and Clinical Outreach

• Contact prescriber offices via phone and electronic messaging to clarify incomplete, ambiguous, or clinically inappropriate prescriptions prior to dispensing
• Partner with prescribers on therapeutic substitutions, DAW overrides, and formulary alternatives to reduce dispensing delays

Pharmacy Technician Supervision and Workflow Management

• Supervise pharmacy technicians across data entry, prescription processing, packaging, and fulfillment workflows in accordance with state board regulations and in collaboration with technician management
• Conduct real-time quality checks on technician work product, providing immediate corrective feedback to maintain accuracy standards
• Identify and escalate technician performance trends to pharmacy leadership; participate in coaching and training as directed

Compliance, Safety and Quality

• Ensure strict compliance with HIPAA, state pharmacy practice acts, federal DEA regulations, and all BlinkRx corporate policies
• Oversee proper handling, documentation, and destruction of PHI-containing records and materials in alignment with privacy protocols
• Participate in quality assurance activities including internal audits, prescription error tracking, and near-miss reporting
• Report adverse drug events and medication errors through established pharmacovigilance channels, when applicable
• Maintain fulfillment area compliance standards, including proper storage of temperature-sensitive medications

Cross-Functional Collaboration

• Collaborate with pharmacy leadership, patient services, clinical, compliance, and technology teams to drive operational and clinical improvements
• Coordinate with the shipping and fulfillment team to resolve packaging errors, return-to-sender issues, and delivery failures affecting patient medication access
• Provide clinical input on technology enhancements, workflow tools, and software configurations that affect the pharmacist verification or patient counseling experience
• Participate in team huddles, quality reviews, and department meetings to support continuous improvement initiatives

Qualifications:

Required

• Doctor of Pharmacy (PharmD) degree from an ACPE-accredited College of Pharmacy
• Must reside and have an active Pharmacist License in good standing with the Board of Pharmacy of the following states: AL, AZ, AR, CO, FL, GA, IN, IA, KS, KY, LA, MD, MI, MN, MS, NE, NC, SC,OH, OK, TN, VA
• Must be able to obtain Idaho Pharmacist License prior to start date
• Strong command of the English language (written and verbal); bilingual Spanish preferred for phone-based patient counseling
• Demonstrated ability to perform high-volume prescription verification with strong attention to detail and accuracy
• Strong technical aptitude and ability to learn pharmacy management systems, verification platforms, and internal workflow tools

Preferred

• 3+ years of experience in a mail order, specialty, retail or closed-door fulfillment pharmacy
• Active pharmacy licensure required in home state; candidates must obtain licensure in 3 additional states from the list below within the first 9 months of hire (prior licensure in any of the following states is a plus):
• AK, AL, AR, CA, ID, IL, KS, KY, LA, MA, MD, MI, MS, NE, NV, OK, OR, TN, TX, VA, WV
• Familiarity with pharmacovigilance or adverse drug event reporting protocols

What Success Looks Like:

• Prescription verification queues are processed accurately and on time without sacrificing clinical quality
• Every patient who receives a counseling call feels informed, supported, and confident in their therapy
• Prescriber outreach is proactive and efficient, minimizing dispensing delays caused by incomplete or unclear orders
• Compliance and quality standards are upheld without exception in a fast-paced environment
• You are a trusted clinical partner within the BlinkRx team — shaping the patient experience from behind the scenes

#blinkindeed