About the Role

As Senior People Partner at Roo, you will be a strategic partner to business leaders, driving organizational effectiveness through talent strategy, performance optimization, and leadership development. In this senior-level role, you'll own the employee relations function while leading enterprise-wide performance management initiatives. You'll work closely with executive leadership to understand business objectives and translate them into people-focused initiatives that enhance team performance and engagement.

People Partner Key Responsibilities

Functional Partnership

• Partner with business leaders to develop and execute people strategies aligned with business objectives
• Provide strategic counsel to executives on organizational effectiveness and people-related decisions
• Lead talent review processes and succession planning initiatives across the organization
• Drive workforce planning initiatives and organizational design discussions
• Serve as a trusted advisor to senior leadership on complex people matters

Performance & Development

• Own and lead the design, implementation, and continuous improvement of performance management frameworks that drive high performance across the organization
• Develop and roll out leadership development programs and manager effectiveness initiatives
• Lead calibration sessions and performance review cycles, ensuring consistency and fairness
• Create and implement career pathing frameworks and growth opportunities within functions and org units
• Design and facilitate performance coaching programs for managers and leaders
• Analyze performance data and trends to identify opportunities for improvement and intervention

Employee Relations & Engagement

• Own the employee relations function, serving as the primary point of escalation for complex and sensitive ER issues
• Investigate and resolve workplace concerns, complaints, and conflicts with sound judgment and discretion
• Develop and implement ER policies, procedures, and best practices to ensure compliance and fairness
• Partner with legal counsel on employment-related matters as needed
• Lead engagement initiatives and action planning within business units
• Drive DEI initiatives and foster an inclusive workplace culture

Qualifications

• 8+ years of progressive HR experience, with at least 4 years in a senior HRBP or strategic partner role that includes people management
• Proven experience owning and managing employee relations programs and complex ER cases
• Demonstrated expertise in designing and implementing performance management systems and frameworks
• Strong business acumen and ability to link people strategies to business outcomes
• Extensive experience partnering with senior leadership and executives on organizational development initiatives
• Track record of successful change management and transformation projects
• Strong analytical skills and experience with HR metrics and reporting
• Experience in high-growth startup or scale-up environments preferred
• Excellent judgment, discretion, and ability to handle sensitive matters with professionalism

While we are a remote first company, if you are based in San Francisco this will be a hybrid role.

Please see below for compensation ranges based on our geographical tiering system recommended by external benchmark data (with example cities listed).

Note: We’ve recently been made aware of a job scam where scammers are posing as Roo employees and conducting fake text interviews. Please note that any communication from @lifeatroo.com is not legitimate. All official Roo communication will always come from @roo.vet.