Admissions Representative

Location: Centura College | 7020 N Military Hwy, Norfolk, VA 23518 Compensation: Up to $30/hour, based on experience and qualifications Schedule:

• Monday–Thursday: Two days, 8:00 AM–5:00 PM; two days, 10:00 AM–7:00 PM
• Friday: 8:00 AM–5:00 PM
• Rotating Saturdays: 9:00 AM–1:00 PM, with corresponding time off during the week

Build Your Career While Helping Students Build Theirs

Are you a motivated, goal-oriented professional who enjoys connecting with people and making a meaningful impact? Centura College is seeking an enthusiastic Admissions Representative to help prospective students explore educational opportunities and take the next step toward their career goals.

This is an ideal opportunity for someone with a background in sales, admissions, or customer service who thrives in a fast-paced, performance-driven environment. You'll build relationships, guide prospective students through the enrollment process, and contribute directly to the success of our campus.

Key Responsibilities

• Engage with prospective students through high-volume inbound and outbound calls, emails, and in-person or virtual meetings.
• Conduct admissions interviews to understand students' career goals, interests, and educational needs.
• Guide prospective students through the admissions and enrollment process, including applications, required documentation, and next steps.
• Achieve established performance goals related to outreach activity, appointment setting, conversion rates, and student enrollment.
• Maintain consistent follow-up with prospective students to answer questions, address concerns, and support enrollment decisions.
• Accurately document student interactions, application progress, and enrollment activity in the CRM or student management system.
• Collaborate with campus leadership and other departments to provide a positive prospective student experience.
• Represent Centura College professionally at campus events, open houses, and community outreach activities.

What We're Looking For

We're looking for a motivated professional who enjoys working with people, takes ownership of results, and brings enthusiasm and accountability to their work.

• Results-driven: Demonstrated success meeting or exceeding sales, admissions, or customer service performance goals.
• Strong communicator: Confident engaging with prospective students, building rapport, and conducting meaningful conversations by phone and in person.
• Self-motivated: Takes initiative, follows through on commitments, and maintains consistent productivity.
• Student-focused: Genuinely interested in helping individuals explore educational opportunities and make informed decisions.
• Organized and adaptable: Effectively manages competing priorities, maintains accurate records, and thrives in a fast-paced environment.
• Team-oriented: Brings a positive attitude, collaborates effectively, and contributes to a supportive campus culture.

Qualifications

• High school diploma or GED required; associate degree or higher preferred.
• Previous experience in sales, admissions, customer service, or a related field with demonstrated success meeting performance goals.
• One or more years of admissions experience in a postsecondary educational environment preferred.
• Strong verbal and written communication, relationship-building, and interpersonal skills.
• Ability to manage a high volume of outreach activity while maintaining attention to detail.
• Proficiency in Microsoft Office and ability to learn CRM and student information systems.
• Ability to work the established schedule, including rotating Saturdays.

Benefits

We offer a competitive benefits package designed to support the health, well-being, and professional growth of our full-time employees, including:

• Medical, dental, and vision insurance available on the first day of employment
• 401(k) with company match
• Life insurance options
• Paid parental leave
• Paid time off (PTO)
• Tuition reimbursement
• Employee Assistance Program (EAP)

Join Our Team

At Centura College, our mission is to help students develop the skills and confidence to pursue rewarding careers. As an Admissions Representative, you'll play an important role in connecting students with educational opportunities that can make a lasting difference in their lives.

Apply today and help students take the first step toward their future.