Facilities Associate

Job Summary

The Facilities Associate supports the daily operation, maintenance, and security of company facilities within an alarm and security systems environment. This role plays a key part in ensuring workspaces are safe, functional, and well-maintained while supporting building systems, physical security infrastructure, and vendor coordination. The ideal candidate is hands-on, dependable, and eager to grow within facilities and operations.

Key Responsibilities

• Support daily facilities operations, including inspections, preventative maintenance, and workspace setup
• Assist with the maintenance and coordination of building systems such as alarms, access control, CCTV, and monitoring equipment (in partnership with vendors and internal teams)
• Respond to facilities service requests and troubleshoot basic building issues (lighting, furniture, minor repairs)
• Coordinate with external vendors for repairs, maintenance, and inspections
• Assist with office moves, desk setups, and equipment relocations
• Help ensure compliance with safety and security standards, including fire alarms, emergency equipment, and access badge systems
• Maintain accurate documentation for maintenance activities, inspections, and service requests
• Track inventory of facilities supplies, tools, and equipment
• Support emergency or after-hours facilities issues as needed
• Maintain organized storage, workspaces, and facilities areas
• Other duties as assigned

Qualifications

• High school diploma or equivalent required; additional coursework or training in facilities, construction, electronics, or a related field is a plus
• Some experience or demonstrated aptitude in facilities, maintenance, security systems, or related environments
• Working knowledge of or interest in building systems, alarms, and physical security infrastructure
• Ability to safely use hand tools and basic maintenance equipment
• Strong organizational skills and attention to detail
• Reliable, proactive, and team-oriented
• Ability to lift up to [40–50] lbs and perform physical tasks
• Basic computer skills, including email and work order or ticketing systems

Preferred Qualifications

• Experience with alarm systems, access control, CCTV, or low-voltage systems
• Familiarity with vendor coordination and service scheduling
• OSHA or safety training (or willingness to obtain)
• Strong communication and customer-service skills

Work Environment

• Combination of office, warehouse, and light industrial settings
• Occasional after-hours or weekend support for emergencies or planned work
• Physical activity including walking, standing, lifting, bending, and climbing

Please note that sponsorship of new applicants for employment authorization, or any other immigration-related support, is not available for this position at this time.

WHY WORK FOR ALARM.COM?

• Collaborate with outstanding people: We hire only the best. Our standards are high and our employees enjoy working alongside other high achievers.
• Make an immediate impact: New employees can expect to be given real responsibility for bringing new technologies to the marketplace. You are empowered to perform as soon as you join the Alarm.com team!
• Gain well rounded experience:Alarm.com offers a diverse and dynamic environment where you will get the chance to work directly with executives and develop expertise across multiple areas of the business.
• Community and Camaraderie: One of our core values is to 'Keep It Fun,' which to us means fostering a strong sense of community. Our culture is built on collaboration and connection, where we celebrate our successes and believe that a positive, engaging environment is key to doing our best work.
• Alarm.com values working together and collaborating in person. Our employees work from the office 4 days a week.

COMPANY INFO

Alarm.com is the leading platform for intelligently connected properties. Millions of homeowners and businesses rely on Alarm.com's technology to secure, monitor, and manage their environments from anywhere. Our comprehensive suite of solutions—including security, video surveillance, access control, active shooter detection, intelligent automation, energy management, and wellness—is delivered exclusively through a trusted network of thousands of professional service providers and commercial integrators across North America and worldwide. Alarm.com's common stock is traded on Nasdaq under the ticker symbol ALRM. Alarm.com delivers serious security for serious people.

For more information, please visit www.alarm.com.

COMPANY BENEFITS

Our total rewards package is designed to support you holistically—in your health, your finances, and your life outside of work. The package includes medical plans with company subsidies, a Health Savings Account (HSA) with a company contribution, and a 401(k) with an employer match. We encourage a healthy work-life balance with paid vacation that increases with tenure, paid holidays, wellness time, and paid maternity and bonding leave. To complete the package, we also provide company-paid disability and life insurance, all within a collaborative and casual work environment.

Alarm.com is an Equal Opportunity Employer

In connection with your application, we collect information that identifies, reasonably relates to or describes you ("Personal Information"). The categories of Personal Information that we may collect include your name, government-issued identification number(s), email address, mailing address, other contact information, emergency contact information, employment history, educational history, criminal record, and demographic information. We collect and use those categories of Personal Information about you for human resources and other business management purposes, including identifying and evaluating you as a candidate for potential or future employment or future positions, recordkeeping in relation to recruiting and hiring, conducting criminal background checks as permitted by law, conducting analytics, and ensuring compliance with applicable legal requirements and Company policies. By submitting your application, you acknowledge that we may retain some of the personal data that you provide in your application for our internal operations such as managing our recruitment system and ensuring that we comply with labor laws and regulations even after we have made our employment decision.

Notice To Third Party Agencies:Alarm.com understands the value of professional recruiting services. However, we are not accepting resumes from recruiters or employment agencies for this position. In the event we receive a resume or candidate referral for this position from a third-party recruiter or agency without a previously signed agreement, we reserve the right to pursue and hire those candidate(s) without any financial obligation to you. If you are interested in working with Alarm.com, please email your company information and standard agreement to [email protected].