Billing Specialist
Kasa
Remote (Philippines)
About Kasa
Kasa is the leading tech-enabled hotel and apartment hotel brand and manager. We partner with owners of multifamily and boutique hospitality properties to deliver stylish, professionally managed accommodations to business and leisure travelers alike. We took the best that hotels and short-term rentals had to offer and created a new class of hospitality that is well-priced, reliable, and offers a large selection of great locations.
Unlike traditional hotel operators, we prioritize automation, AI-driven pricing, and data-driven decision-making to optimize revenue and improve guest experiences. Behind the scenes, we build technology that combines with our innovative operations to grow a globally scalable offering that delivers high-quality stays to guests. Our guests enjoy seamless check-ins, caring service, and attractive amenities — and if anything comes up, our on-site and remote guest experience team is available throughout their stay, ensuring our hospitality is rarely seen but always felt.
This is a remote contract role based in the Philippines. The position requires overnight hours, generally Tuesday through Saturday, to align with U.S. business hours.
Please note: this role is open to candidates based in the Philippines only. Candidates outside the Philippines will not be considered at this time.
The Role
About the Team
Day in the life of a Kasa Guest Billing Specialist
Experience
- At least one year of experience in an administrative, night / sales audit, AR or billing
- Skills: Proficient in Microsoft Excel and/or Stripe; accounting background preferred but not required
- Excellent attention to detail and strong time-management skills; this role involves multiple ongoing processes that require superior attention to detail
- You're highly motivated and able to maintain efficiency while working independently
- You're proactive by nature and can act decisively when needed
- You’re a team player who is committed to uplifting your coworkers and the company
Plus if...
- You've worked in the hospitality industry at some point in your career
- You've worked for small and large enterprise companies
In one year, you will succeed at Kasa by having:
- Taken ownership of daily audit and billing resolution processes
- Helped create new billing processes and improve reservation financial accuracy
- Contributed to high guest satisfaction scores related to billing support
- Collaborated with Communications, Reservations, and Portfolio teams to eliminate reservation billing errors and improve financial reporting accuracy
Curious about the Kasa experience? Save when you book on kasa.com!
Benefits
Remote Work: With flexibility as a core value, and over three-quarters of the team working remotely, Kasa employees are able to work from anywhere!
- The Pay: The starting base pay for this role is $8.50
Kasa is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by law. All employment is decided based on qualifications, merit, and business need.
Kasa is an E-Verify participant. We will verify the identity and employment eligibility of all persons hired to work in the United States by matching information employees provide on the Form I-9 against records available to the Social Security Administration (SSA) and the Department of Homeland Security (DHS). You may find more information here and here.
Kasa does not accept unsolicited resumes from individual recruiters or third party recruiting agencies in response to job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers or People & Talent team.
A Note on Recruiting & Job Scams
The Kasa Talent Acquisition team will only communicate from email addresses that use the URLs kasa.com and us.greenhouse-mail.io. We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you. We will never ask you to send us money or technology to work for our company. If you believe you are a scam victim, please review your local government consumer protections guidance and reach out to them directly. US-based applicants may refer to this article from consumer.ftc.gov for more details.
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