Workplace Associate
Onetrust
Munich Office
Strength in Trust
OneTrust’s mission is to enable innovation through the responsible use of data and AI. We believe that ensuring data is trusted shouldn’t slow teams down—it should accelerate what’s possible. This led us to develop the first technology platform for responsible data use in 2016. Today, with AI representing the latest and most impactful expansion of data yet, OneTrust is once again redefining what responsible innovation looks like. OneTrust, the AI‑Ready Governance Platform™, unifies regulatory intelligence, automation, and connected governance workflows so businesses can continue to move at the speed of AI while ensuring good governance to prevent data misuse at scale. Trusted by thousands of organizations worldwide, OneTrust is shaping the future where trusted data becomes a transformative force for business and society.
The Challenge
The Global Real Estate & Workplace organization is dedicated to designing, implementing, and optimizing an integrated, inclusive, sustainable, safe, and secure workplace experience for OneTrust’s distributed workforce. The team brings together Workplace, Operations, Corporate Technology, and Physical Security to support employees across both physical and digital environments.
As a Workplace Associate, you will serve as a key point of contact for employees, leaders, and visitors in our Munich office. You will help create a welcoming, engaging workplace experience by supporting office operations, employee events, workplace communications, and day-to-day hospitality.
This position reports to the Director, EMEA Workplace Operations, based in Madrid.
Your Mission
- Staff the front desk during high-traffic periods, greeting employees, leaders, guests, and vendors while creating a welcoming office experience.
- Build strong relationships with executive assistants, corporate teams, team leaders, and key stakeholders to stay informed of workplace needs, travel schedules, events, and organizational changes.
- Partner with the Workplace Manager to plan and execute employee events, community engagement initiatives, and workplace communications.
- Manage internal communication channels, respond to employee inquiries, and contribute content for newsletters and workplace updates.
- Support day-to-day workplace operations in Munich, including office walkthroughs, maintaining common areas, stocking pantries, and ensuring workplace equipment and spaces are operating effectively.
- Coordinate with building management and external vendors to support facilities operations and maintain a positive workplace experience.
- Manage employee requests and workplace communications through JIRA, partnering with the GRE & Workplace team.
- Support the creation, documentation, maintenance, and continuous improvement of workplace systems and processes.
- Receive, sort, distribute, ship, and track mail and packages in accordance with company policies.
- Conduct office tours and serve as a knowledgeable resource for employees, guests, and visitors.
- Support workplace programming and employee engagement initiatives, including monthly office breakfasts and quarterly team events.
- Provide remote support for the Paris office across workplace operations, employee experience, facilities coordination, and local events.
- Travel to the Paris office on an occasional, as-needed basis to support major events, workplace projects, office relocations, or other business-critical initiatives.
- Partner with cross-functional teams to support larger company and marketing events when needed.
- Complete additional projects and responsibilities as assigned by your manager and GRE & Workplace leadership.
You Are
- Ability to communicate effectively in English, both verbally and in writing; a minimum C1 level is required. Most interactions at the office will be in English, as will all interactions with the rest of the Global Real Estate & Workplace team.
- A C1 level in German is also required. All interactions with vendors and the building’s property management team will be in German.
- Knowledgeable about business processes and professional office etiquette.
- Demonstrated interpersonal skills, with the ability to work effectively with all organizational levels.
- Strong communication skills, including verbal, written, presentation, and listening skills.
- Familiarity with and competence in Microsoft Suite, including Excel and PowerPoint.
- Familiarity with marketing and internal communications techniques, including experience putting together email newsletters and managing online communities.
- Familiarity with data entry regarding budgets, tracking supplies, and other forms of inventory.
- Familiarity with mail and package processes with different providers.
- Ability to maintain confidentiality and integrity.
- Has a proactive, can-do approach and is eager to learn and grow.
- Works well with little direction and has a strong sense of personal responsibility and integrity when it comes to doing a good job.
- Ability to work efficiently and effectively while maintaining attention to detail.
- Ability to collect and interpret information to be used to improve day-to-day work.
- Basic project management skills, such as managing multiple client requests and deadlines.
- Ability to reduce process errors and improve process results.
- Proficiency with Microsoft Suite, including Excel, Word, and Microsoft Project.
- Can-do, proactive attitude and eagerness to learn and grow.
Extra Awesome
- Experience in Workplace Operations, Facilities, Employee Experience, Hospitality, or Corporate Real Estate environments.
- Experience supporting a distributed and asynchronous workforce.
- Familiarity with JIRA or other ticketing and request management systems.
- Familiarity with modern workplace strategies, employee engagement programs, and workplace experience initiatives.
- French language skills are a plus, as this role will provide remote support to the Paris office.
Where we Work
We are embracing an office-first culture, encouraging three days a week in office for most roles, with meaningful opportunities to collaborate and celebrate in person.
Each role may have specific requirements or flexibility depending on the scope of the position, so we encourage you to verify this with your recruiter during your first interview.
Benefits
As an employee at OneTrust, you will be part of the OneTeam. That means you’ll receive support physically, mentally, and emotionally so that you can do your best work both in and out of the office. This includes comprehensive healthcare coverage, flexible PTO, equity RSUs, annual performance bonus opportunities, retirement account support, 14+ weeks of paid parental leave, career development opportunities, company-paid privacy certification exam fees, and much more. Specific benefits differ by country. For more information, talk to your recruiter or visit onetrust.com/careers.
Resources
Check out the following to learn more about OneTrust and its people:
Your Data
You have the right to have your personal data updated or removed. You also have the right to have a copy of the information OneTrust holds about you. Further details about these rights are available on the website in our Privacy Overview. You can change your mind at any time and have your personal data removed from our database. In order to do this you must contact us and let us know you wish to be removed. The request should be made on the Data Subject Request Form.
Recruitment fraud warning:OneTrust is aware of scams involving false offers of employment with our company. The fraudulent jobs, interviews and job offers use fake websites, email addresses, group chat and text messages. Be aware that we never ask candidates for personal information, IDs or bank information during the interview process. We do not interview prospective candidates via instant message or group chat, and do not require candidates to purchase products or services, or process payments on our behalf as a condition of any employment offer. Please note that any legitimate interview availability requests will come directly from a OneTrust recruiter with an "@onetrust.com" email address. You may also receive legitimate emails from "@us.greenhouse-mail.io". Recruiters will only reach out to candidates who have applied for a role through our ATS (Greenhouse) or prospects via LinkedIn InMail. Job offers will come from a recruiter and may have a "@docusign.net" email address. For more information or if you have been targeted please reach out to [email protected].
Our Commitment to You
When you join OneTrust you are stepping onto a launching pad — the countdown has begun. The destination? A career without boundaries working alongside a diverse and inclusive crew who is passionate about doing meaningful work. As a pioneer, your voice and expertise will help chart the direction of an entirely new category. Our commitment to putting people first starts with you. Your growth is part of the mission. Our goal is to give you the power to embark on the next phase of your uniquely, unique career.
OneTrust provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by local laws.
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