Position Description

Ennoble Care is seeking its first Head of Communications to lead external and internal communications, including media relations, executive visibility, and crisis communications. Initially an individual contributor with the opportunity to build a team, this leader will serve as the company’s executive voice and media spokesperson and manage public relations firm(s) and external advisors. The role does not own marketing or branding but partners closely with the brand marketing and social media teams, so Ennoble Care speaks with one voice.

Responsibilities

• PR Strategy: Set and own Ennoble Care’s overall public relations strategy – defining priorities and an annual plan across thought leadership, target media outlets, conference speaking, and industry awards that advance enterprise growth goals.
• Media Relations: Build relationships with healthcare trade (e.g., Home Health Care News, McKnight’s, STAT News), national business, and regional media – serving as spokesperson and producing press releases, fact sheets, and boilerplate.
• PR Firm & Advisor Management: Own relationships with the retained PR firm(s) and external advisors – setting strategy, managing budget and deliverables, and holding them accountable for results.
• Thought Leadership & Recognition: Position the CEO and leadership as voices in home based and palliative care through conference speaking (e.g., NAHC, LPF, HLTH, HIMSS), bylines, op-eds, and industry awards.
• Issues & Crisis Communications: Lead issues and crisis communications with legal, compliance, operations, and external advisors – maintaining HIPAA-compliant protocols and holding statements for a fast, confident response.
• Internal Communications: Own employee communications across a distributed, multi-state workforce – leadership messages, company announcements, and change and integration communications that keep employees informed and connected to the mission.
• Cross-Functional Partnership: Align communications with company milestones, growth and acquisition announcements, and strategic priorities – partnering with the Executive Leadership Team and supporting recruitment, referral development, and payer relations.
• Measurement: Define and report on KPIs such as earned media, share of voice, and employee engagement.

Qualifications

• Experience: 7+ years in communications or public relations, including leading both internal and external communications – ideally in home-based care, value-based care, or broader healthcare. Bachelor’s degree in communications, journalism, or a related field.
• Media & Executive Visibility: Established healthcare media relationships (or the ability to build them quickly) and a track record positioning executives as credible public voices.
• Agency Management: Experience directing PR agencies and vendors against clear goals.
• Exceptional Writing: Clear, compelling writer across formats, from employee announcements to press releases, speeches, and op-eds.
• Collaborative Independent Operator: Energized as the first communications hire – builds structure, sets priorities, and moves quickly while partnering effectively with marketing and social media teams.
• Fast-Paced, Scaling Environment: Proven ability and comfort working in a fast-paced, scaling environment similar to a startup – thriving amid ambiguity, adapting quickly as priorities shift, and delivering with agility and speed.

Location: Remote with up to 20% travel required.