Additionalinformation

Additional Information

The salary range for this full-time role is $100K - $120K per year. Ranges are determined by role and level and represent a good faith effort to provide a fair and equitable salary. This range is a reflection of base salary only, not of a total compensation package. Please note Turner & Townsend reserves the right to pay more or less than the posted range, depending on candidate’s experience and qualifications.

*On-site presence and requirements may change depending on our client's needs*

Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change.

We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance.

Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community.

Please find out more about us at www.turnerandtownsend.com/

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It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time.

Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review.

Companydescription

Company Description

Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries.

Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes that improve people’s lives. Working in partnership makes it possible to deliver the world’s most impactful projects and programmes as we turn challenge into opportunity and complexity into success. Our capabilities include programme, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions.

We are majority-owned by CBRE Group, Inc., the world’s largest commercial real estate services and investment firm, with our partners holding a significant minority interest. Turner & Townsend and CBRE work together to provide clients with the premier programme, project and cost management offering in markets around the world.

Jobdescription

Job Description

The Claims Specialist is responsible for investigating, evaluating, processing, and resolving insurance or risk-related claims while ensuring compliance with company policies, contractual obligations, and regulatory requirements. This role serves as the primary point of contact for claimants, vendors, insurers, and internal stakeholders, providing timely and accurate claim administration from intake through resolution.

Key Responsibilities

• Review, investigate, and process claims in accordance with established guidelines and service-level agreements.
• Gather and analyze supporting documentation, including incident reports, medical records, invoices, contracts, and legal documentation.
• Communicate with claimants, insurance carriers, attorneys, adjusters, and internal business partners.
• Determine claim validity, coverage, liability, and settlement recommendations.
• Maintain accurate claim files and documentation within claims management systems.
• Monitor claim reserves, payment activity, and case progress.
• Ensure compliance with applicable insurance regulations, company policies, and reporting requirements.
• Identify potential fraud indicators and escalate concerns as appropriate.
• Provide status updates and claim analytics to management and stakeholders.
• Support audits, litigation matters, and dispute resolution activities as needed.

Qualifications

• Bachelor's degree in Business, Finance, Risk Management, Human Resources, or a related field, or equivalent experience.
• 2-5+ years of claims administration, insurance, risk management, workers' compensation, liability, or disability claims experience.
• Knowledge of insurance policies, claims investigation practices, and regulatory requirements.
• Strong analytical, negotiation, and problem-solving skills.
• Experience with claims management software and Microsoft Office applications.
• Excellent written and verbal communication skills.