Principal Software Engineer

Department: Engineering

Level: IC – Senior

Location: Bangalore

Type: Full-Time

Reports To: Senior Engineering Manager

About Cleo

Cleo is the AI-native supply chain orchestration company built on modern EDI. We help businesses orchestrate EDI, API, MFT, applications, and trading partner ecosystems with the visibility, intelligence, and control needed to keep business-critical supply chain transactions moving — from order to cash, procure to pay, and everywhere in between.

Our platform, Cleo Integration Cloud, brings together integration, workflow automation, real-time monitoring, and Agentic AI intelligence so supply chain, operations, and IT teams can launch partners faster, automate transactions across business systems, resolve exceptions before they become disruptions, and gain actionable insight across the end-to-end supply chain.

Trusted by 5,000+ customers across manufacturing, retail, logistics, and distribution, Cleo is headquartered in Rockford, Illinois, with offices in Chicago and Bangalore. We are a team united by one mission: to make supply chains smarter. Cleo Never Stops.

The Opportunity

You will be participating in all facets of Software Development and / or Software Sustaining, using knowledge and experience analyzing complex problems and devising creative solutions. Promotes proper engineering discipline and drives momentum within the project team. Consults with other teams on topics related to areas of expertise.

What You'll Do

• Have an AI-first mindset using AI coding assistants to generate code while retaining comprehension of generated code.
• Use AI across the spectrum of designing, building, testing, and supporting software products.
• Can build AI and Agentic based capabilities using stacks like AWS Bedrock, LangGraph, Strands, Mastra etc.
• Designs and implements the most complex changes across multiple platform components based on requirements.
• Defines Software components or Solution architecture patterns.
• Makes decisions related to design approaches, interoperability and integration.
• Consults with other project teams and product management in areas of expertise.
• Evaluates and recommends external technologies for inclusion in products.
• Reports progress and risks to management.
• Alerts management of risks due to customer concerns, personnel difficulties and/or product problems (quality/delivery).
• May become a reference on specific technical subjects.
• Mentors and transfers knowledge to less experienced team members, perhaps in different locations.

What You Bring

Required

• Bachelor’s Degree (and/or Post Graduate Degree) in computer science, software engineering or related field.
• 10+ years in software development.
• Hands-on experience working with technologies and languages like Java, Node, Typescript, Angular,and SQL.

Preferred

• Experience in any of the cloud technologies like AWS, Azure, GCP (Preferably AWS).

Behavior Competencies

Initiative & Innovation- Ability to be proactive and develop new ideas

Level 3: Creativity- Analyzes anomalies and develops appropriate solutions. Creates new ideas and concepts considering a broad range of internal and external parameters.

Leadership & Management- Ability to work within or lead a team

Level 2:Team Leadership- Is the driving force in a team, spreading enthusiasm. Can lead a small team for a limited period and specific responsibility.

Planning & Organization- Ability to manage tasks and activities

Level 2: Scheduling- Independently schedules and resources complex work. Prioritizes in coherence with team and project objectives, flagging risks proactively.

Customer Focus- Ability to manage relationships with customers

Level 3: Customer Care- Ensures customers' real and perceived needs are considered in the delivery of products and services.

Interpersonal Communication- Ability to communicate effectively with people

Level 3: Assertive Influence- Confidently influences others through assertiveness while taking their points of view into account. Considers cultural references through interpersonal communication.

Achievement Focus- Ability to achieve objectives

Level 3: Decision Making- Makes decisions at the appropriate time, taking into account priorities, constraints, and available information.

Solution Finding- Ability to analyze situations and find accurate solutions

Level 3: Conceptual Thinking- Acquires understanding of the underlying issues in complex situations by relating them to simpler concepts, models, or previous experiences.

People Focus- Ability to account for the human factor

Level 2: Efficiency of Staff- Actively models stress management and positive team dynamics. Surfaces and de-escalates tensions early.

AI Fluency

AI fundamentally changes how they engineer: defaults to AI-first approaches where appropriate and has built workflows, tooling, or practices that improve output beyond just themselves. Demonstrates strong judgment about tradeoffs and failure modes. Architect end-to-end AI-powered systems integrating LLM APIs such as Anthropic Claude, OpenAI, and AWS Bedrock into production applications Design and implement agentic workflows including tool use, memory, and Model Context Protocol (MCP) integrations that connect AI models to real data sources and services Lead architectural decisions around latency, cost, observability, and safety when LLMs are in the critical path of a product.

Why Cleo

Join. Grow. Lead the Future of Supply Chain.

At Cleo we don't just manage supply chains — we orchestrate them. You'll be empowered to drive transformation, deliver excellence, and shape the future of global operations. Whether you're joining us from outside or growing within, this is your platform to lead with purpose, innovate with impact, and thrive in a culture that champions your growth.

WHY JOIN US

Strategic Influence

Be at the helm of global supply chain strategy, driving decisions that impact customers, partners, and communities worldwide.

Innovation-Driven Culture

Work with the latest in AI, automation, and digital supply chain platforms to solve complex challenges.

End-to-End Visibility

Lead across planning, sourcing, logistics, and fulfillment — connecting dots others can't see.

Sustainability at the Core

Help build ethical, transparent, and sustainable supply chains that make a difference.

WHY GROW WITH US

Leadership Development

Access world-class programs, executive mentorship, and rotational opportunities to accelerate your career.

Internal Mobility

We prioritize internal talent — your next big opportunity could be just one conversation away.

Recognition & Impact

Your ideas matter.Your leadership is visible. Your success is celebrated.

Inclusive Community

Thrive in a diverse, collaborative environment where every voice is heard and respected.

We are a Talent Destination for supply chain leaders who want to make bold moves, solve real world problems, and grow without limits. Whether you're stepping into your first leadership role or scaling new heights — your journey starts here. Cleo Never Stops.

Total Rewards

Benefits

• Group Medical Insurance & Group Personal Accident Insurance coverage
• PF & Retiral benefits
• Flexible PTO and company holidays
• Wellness Benefit of 15000 per year
• Cleo Cares - CSR initiatives

Equal Opportunity Statement

Cleo is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.