About commercetools

Real innovation starts with a strong foundation, and at commercetools, that comes from the perfect balance of our product and our people.

Behind every leap forward is a collective of builders, explorers, doers, makers, and problem-solvers. The kind of people who not only created composable commerce but also shaped the culture of experimentation that idea unlocked. Together they are the engine of commerce innovation today.

At commercetools, we power the next era of commerce for our customers. Whether it’s AI-driven solutions that help enterprises make smarter business decisions, bridging digital and physical shopping experiences, or enabling entirely new ways for industries to connect with their customers, we help the world’s most ambitious companies experiment, scale, and grow without limits.

Here the best idea wins, not the loudest voice. You will have the tools, trust, and space to not only build the future of commerce, but to build your own.

Your Impact

As a Named Account Executive (NAE), you will manage a defined portfolio of high-value, strategic enterprise accounts with a mandate to drive multi-year transformation, significant revenue expansion, and deep executive engagement. This role focuses on long-term-growth and operating as a trusted advisor to key stakeholders.

This role is remote - the team meets up in Amsterdam once a month.

Your Mission

• Strategic Account Ownership: Own and execute account plans for assigned named accounts, with a focus on long-term growth and multi-solution adoption. Develop land-and-expand motions that convert initial wins into enterprise-wide standardization across business units and regions.
• Outcome-Based Executive Engagement: Engage C-Level stakeholders to align our solutions to strategic business priorities. Lead Executive Business Reviews (EBRs) showcasing realized value, adoption metrics, and growth opportunities. Drive commercial expansion through strategic value engineering.
• Political Mapping & Deal Orchestration: Create and maintain detailed political account maps (e.g., power & influence maps) to track power centers, influencers, and potential blockers. Lead and orchestrate cross-functional pursuit teams (Solutions Engineering, Customer Success, Product, Legal) to deliver compelling, customized solutions.
• Customer Advocacy & Renewal Leadership: Ensure high customer satisfaction and retention by driving adoption and connecting measurable outcomes to business strategy. Identify risk to renewal or expansion and proactively intervene.
• Forecasting & Execution: Maintain an accurate pipeline through disciplined CRM management and forecast new business revenue with precision. Partner with cloud hyperscalers (AWS, Google Cloud, Azure) and global SI partners to influence large-scale digital modernization deals.

What Sets You Apart

You're a creative problem-solver who is wired to find solutions. You confidently dive into complex challenges and have a talent for making them simple for others. Your curiosity drives you to constantly grow and contribute to an environment of trust and teamwork.

Great ideas come from many paths, and your unique perspective matters more than checking every box. What matters most is the mindset you bring to the work.

• 5-7 years of enterprise SaaS sales experience, with a focus on selling complex, platform-level software to large, multi-brand organizations.
• Specific experience managing and growing a list of Named Enterprise Accounts (Fortune 1000).
• Demonstrated ability to close multi-six-figure and seven-figure ACV deals.
• Deep commercial knowledge of the e-commerce landscape, including competitors and complementary technologies (e.g., CMS, PIM, ERP).
• Proven ability to conduct consultative, business-value-focused sales conversations with C-level business and IT leaders.
• Exceptional skills in territory/account planning, opportunity qualification, and rigorous forecasting.
• Fluency in a recognized sales methodology (MEDDPICC is strongly preferred).
• Fluent Dutch and English and experience using both languages in a professional capacity.
• AI Aptitude: A genuine curiosity for using AI tools to work smarter and more effectively, paired with a drive to learn and put them into practice in your role.

Our Benefits

Because work and life are connected, our benefits are too. We’ve designed them to give you the security, flexibility, and opportunities you need to focus on what matters most.

🩺 Comprehensive health benefits for you and your dependents, including access to OpenUp for personalized mental health support

📚 Learning and development opportunities including an annual learning budget, access to self-paced learning platforms and language training, personalized coaching, mentorship, and leadership programs

🍼 Family Leave Plus gives you additional fully paid weeks of parental leave on top of government-provided leave, so you can spend more time with your new addition

📈 Our equity participation program allows you to share in our success

For more information on our benefits, visit this page.

Come as you are. Build with us.

Your unique perspective is essential to our success. We are committed to building a team that reflects the world around us because we know it’s the only way to build the future. We celebrate our differences and have created a hiring process that’s fair, inclusive, and designed to let your talent shine.

We proudly welcome applicants of every race, color, religion, gender identity, sexual orientation, age, and any other part of your identity that makes you who you are. As an equal opportunity employer, we believe that our strength lies in our diversity, and we invite you to be a part of our global community.

For more information on our diversity, equity, inclusion, and belonging practices, visit this page.