We’re looking for a Regional Project Manager with an expertise in accessible design to join our team. You’ll report to our VP of Operations and serve as the inaugural regional manager in our newest market, Massachusetts. You’ll be expected to engage with and develop our network of Service Providers while also serving as a project manager for installations within your region. A commitment to both client experience and construction quality are paramount for success in this role.

You'll be directly improving the quality of life for older adults and individuals with disabilities, enabling them to remain safely and independently in their homes. Every project you oversee has the potential to prevent falls, reduce hospitalizations, and preserve dignity and autonomy for our clients.

This is more than a construction management role - it's an opportunity to pioneer a new model of healthcare delivery while building a lasting legacy in the healthcare landscape.

Key Responsibilities

Project Management

• Oversee end-to-end project management for home modification installations
• Coordinate between clinical teams, clients, families, and service providers
• Ensure projects are completed on time, within budget, and to our exacting quality standards

Network Development & Management

• Participate in the recruitment, onboarding, and development of a network of qualified Service Providers throughout your region
• Establish quality standards and ensure consistent service delivery across all contractors
• Conduct regular performance reviews and provide ongoing training and support

Quality Assurance & Client Experience

• Conduct on-site quality inspections and assessments throughout your region
• Implement corrective actions when installations don't meet standards
• Serve as the primary escalation point for complex technical or client service issues

Qualifications

• 3+ years construction field work, residential construction preferred
• 5+ years working in residential management
• Experience with home modifications: bathrooms, ramps, etc., a preferred plus
• Must reside in MA with the ability to travel 50% of the time within the state and work from home the remainder of the work week