Role: Account Manager

Location: Ho Chi Minh City, Vietnam

About the role:

With an unmatched history and tradition of creating iconic products, consumer connections and experiences, adidas has been defining sport culture since the beginning. And they’re not done. We are working with adidas to build a dedicated global centralised adaptation dedicated team, which will deliver all their global localised remastering and adaptation needs.

Our team will support adidas’s global markets from our centralised offices as well as being onsite/near-site with the clients in these markets. The support will span from eCom, social, print and their retail content needs. This team will serve as adidas’ bespoke global adaptation global agency, working at the heart of their business.

This role is right for you if you are someone who want to work closer with clients and brands, who are entrepreneurial and relish the opportunity to be a part of something new and dynamic.

Reporting to the Senior Account Manager, the Account Manager oversees the portfolio of in-market campaigns and its cultural nuances. 

What you will be doing:

• Understand the importance of brands and working within brand guidelines.
• A deep understanding of the business; their needs, expectations and requirements in order to provide the best service and solution through close partnership in the key market. 
• Experience with global creative toolkits, market adaptations, and localisations. 
• The pro-actively own and manage local client engagement and relationship management. 
• Effective project management through the full lifecycle using project governance as directed by the client – receiving and interrogating briefs, attending and driving regular client and internal status meetings, escalating issues and proactively resolving problems, managing project resource and spend and making critical decisions.
• The ability to drive and motivate a team and project through to successful completion. 
• Run account meetings and take responsibility for service levels and KPIs. 
• Work closely with clients to create strong concepts from initial briefing. Understanding the local nuances to their local markets.
• You will be working with our global stakeholders and providing insightful feedback. This role is key for connecting global and local teams.
• Work closely with production leads and creatives to develop a brief from beginning to end.
• You ideally need to come from a background in production with a strong delivery background. You should already understand the process and nuances for delivery high volumes of adaptation work. 
• Growing strong relationships with the different agencies, including their, creative origination agencies, media agencies, printers etc. Being the central point to ensure we get the work from the creative agencies on time and deliver to the media agencies and printers to their timelines.

What you need to be great in this role:

• A strong passion for sport and particularly for the adidas brand.
• Ideally a strong background in a retail environment, both online and offline. The ability to manage both individual and project workloads and identifying challenges and risks within them. You will work with your SAM on mitigation and solutions to ensure we deliver to brief.
• Executional rigour, competent in multitasking and great organisational skills. 
• The ability to combine and translate complex material from different sources and contexts into stories and content that engage and resonate with in-market target audience.
• Competent in presenting and communicating ideas to clients.
• Experience working with retail/ sports products.
• 3-4 years of relevant experience in:
  • Paid Media
  • Digital & Programmatic
  • Print
  • Social
  • OOH
  • Retail
  • Production
• Adapting and Activating Toolkits 
• Passion for and inquisitive about AI and new technologies
• Understanding and knowledge of AI tools is beneficial, but ability to learn and digest benefits and features of AI tools is critical

Req ID: 18567

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