Account Analyst,

Reports To: Director, Client Success, US

Location: New York, NY (Hybrid)

About Us

With the newly integrated Place Exchange by Broadsign SSP, Broadsign’s Client Success Organization is growing and looking for a talented Account Analyst to light up the world. Broadsign is a growing software company with a mission to make buying, selling, and delivering out-of-home media easier than ever. We power the screens that inform and entertain the world, and we’re looking for passionate people to help us scale the next generation of digital-out-of-home (DOOH) advertising.

About the Role

As an Account Analyst, you will be a vital engine behind our growth. Joining our Media Planning team, you will act as a bridge between Sales, Client Success, and our diverse roster of clients. This is a fast-paced, detail-oriented role designed for someone eager to become an expert in the emerging programmatic OOH channel. You aren't just supporting campaigns; you are mastering the business model and ensuring our clients receive exceptional service at every touchpoint.

What to Expect

• Strategic Media Planning & Execution
• Support Sales Directors and Client Success Managers by generating high-impact media plans and presentations.
• Own the full lifecycle of an opportunity, from media planning to execution and reporting.
• Generate and communicate deal requirements for won opportunities, ensuring total accuracy for every campaign launch.
• Collaborative Relationship Management
• Build and maintain strong internal relationships with Sales, Client Success, and Ad Ops to ensure a seamless customer experience.
• Act as a key liaison with publisher sales contacts to advance client campaigns and troubleshoot needs.
• Partner with Marketing and Operations to transform campaign successes into compelling client collateral.
• Domain Expertise & Operational Excellence
• Become a fluent expert in the digital OOH landscape and its role within omnichannel marketing.
• Develop a deep understanding of our inventory integrations across both domestic and international markets.
• Serve as the "go-to" resource for the team, executing tasks accurately and proactively meeting all deadlines.
• Contribute to team documentation and process improvements.

What you need to perform in this job

• Experience Level: 0-2 years of experience in the programmatic media landscape, specifically within an SSP, DSP, or Ad Operations environment.
• Interpersonal Prowess: Outstanding communication skills and a natural ability to thrive in a team-oriented environment.
• Technical Aptitude: A strong analytical base; experience with business intelligence or reporting tools is a significant plus.
• Mindset: An upbeat, energetic, and self-motivated approach to work.
• Adaptability: The ability to stay organized and excel in a fast-paced, evolving industry.

What we bring to the table

• Comprehensive Benefits: Health Care coverage packages available!
• Wellness & Fitness: $500 annual Wellness fund for health, fitness, specialist fees, and office set-up.
• Paid Time Off: Minimum 3 weeks vacation, 5 floater days, 5 sick/personal days, 2 volunteer days, and 3 paid training days.
• Retirement Savings: 401k matching (100% match on the first 2% of eligible earnings, and 50% match on deferrals between 2% and 6%).
• Office Perks: Meal allowance for employees working from centralized offices on Tuesday, Wednesday, and Thursday.
• Giving Back: Charitable Donation Matching for causes aligned with Broadsign's Core Values.
• Family Support: Parental leave salary supplement to support you during important life transitions.
• Growth & Development: 3 paid training days per year, a dedicated yearly budget for professional development, and ongoing opportunities for educational assistance

At Broadsign, we value the varied social identities that make up our community. We recognize talent comes in different forms and encourage applications that reflect different backgrounds and experiences. Our promise is to be an inclusive employer and partner, open to learning, with thoughtful strategies and practices that amplify the different voices of our industry.

The base salary range for the Account Analyst role in the New York Tri-State Area is $60,000 to $71,000 USD per year. We believe in generously rewarding high performance. This role has significant earning potential through a SIP (Short Term Incentive Plan). Compensation offered will be determined by factors such as a candidate's skills, experience, and specific geographic location.

The comprehensive suite of additional benefits is detailed in the "What we offer" section above.